NinjaOne is looking for a Product Designer to help shape new features and enhancements across its PSA and Service Desk product suite. You will partner closely with Product, Engineering, and Marketing to deliver cohesive customer experiences, from early discovery through delivery. This role supports a collaborative, kind, and curious culture, with flexibility for a fully remote working style (hybrid available for select office locations).
What youβll do
- Design new software features and enhancements aligned with the business priorities.
- Own design for features from discovery through delivery, collaborating with Product Managers and Engineering.
- Turn ambiguous challenges into clear user flows, wireframes, and high-fidelity UI designs.
- Conduct and synthesize user research using methods like interviews, usability testing, and feedback sessions to guide decisions.
- Partner with other designers to improve overall design quality and maintain consistency across the product.
- Contribute to and help maintain a growing Design System.
- Balance speed and craft by knowing when to ship quickly and when refinement is worth it.
- Perform other duties as needed.
What you bring
- 4+ years designing user interfaces and experiences for a SaaS company.
- Experience in IT Operations, Systems Administration, Software Support, or Software Development.
- Collaboration experience working directly with Product Managers and Engineers in an agile environment.
- Strong understanding of visual design principles and information architecture to build intuitive interfaces.
- Hands-on experience using Figma for design and prototyping.
- Experience creating, contributing to, and maintaining design systems.
- Experience working alongside product management and engineering teams to deliver features to market.
- A portfolio showing both a strong UX process and polished visual execution.
- Comfort working in a fully remote team with strong async communication habits.
- A Bachelorβs degree in Computer Science, Information Technology, Graphic/Software Design, or Fine Art is preferred but not required.
Location and salary
The role is remote, with flexibility to work from home in the USA if you reside in: CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, OH, or WA.
For hybrid options, there are physical offices in Austin, TX and Tampa, FL.
Base salary range is USD 90,000 to 130,000 per year for California, Colorado, Maryland, New Jersey, Washington, and New York.
Starting pay depends on job-related factors including location, market demands, experience, and skills.
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
- Life insurance coverage
Additional details
- This position is not eligible for Visa sponsorship.
- Due to operational policies, NinjaOne cannot hire for this role within the city limits of Chicago. Qualified candidates outside the city proper or those willing to self-relocate will be considered.
- All qualified applicants will receive consideration for employment without regard to protected characteristics under applicable law.