UI/UX Human Centered Design Specialist

The UI/UX Human Centered Design Specialist will support the CMM program by creating user-centered designs for dashboards, reporting experiences, predictive analytics, and AI/ML interfaces. This role focuses on intuitive, accessible experiences aligned with Judiciary user workflows and federal accessibility and compliance expectations.

Key Responsibilities

• Design intuitive, accessible dashboards, self-service reporting interfaces, and predictive analytics screens for the CMM Reporting & Analytics Capability using Human-Centered Design (HCD) and usability best practices.
• Convert UX research, personas, and journey maps into high-fidelity prototypes, wireframes, and interface design specifications for development teams.
• Collaborate with BI Architects, data engineers, product owners, and developers to ensure visual designs align with data models, KPIs, and reporting requirements.
• Perform usability testing for dashboards and visualizations, including heuristic evaluations, card sorting, and A/B testing, and refine designs based on findings each sprint.
• Define and maintain visualization, navigation, and interaction design standards that support consistent, interpretable reporting and dashboard experiences and user adoption.
• Design the user experience for the Measurement Definitions and Decision-Support Package, presenting metrics and KPIs in a clear, decision-ready format.
• Evaluate reporting and analytics interfaces for Section 508 and WCAG 2.1 AA accessibility compliance.
• Support rapid prototyping and iterative validation of dashboard and reporting designs within Agile sprint cycles.
• Drive adoption by aligning navigation patterns and visual hierarchy with Judiciary user workflows.
• Contribute standardized UI components and templates to the shared CMM design system for reuse across reporting products.
• Design intuitive, explainable AI/ML-driven predictive analytics and decision-support interfaces so model outputs are interpretable to end users.
• Apply HCD principles to the presentation of AI/ML model outputs, including confidence indicators and recommendations, to support responsible AI adoption.
• Partner with AI/ML and data science teams to translate model capabilities into user-facing workflows aligned with federal responsible-AI requirements related to transparency, fairness, and risk mitigation.
• Conduct usability evaluations of AI/ML interfaces and incorporate feedback into iterative design improvements.

Required Qualifications

• MA/MS degree, or a Bachelor’s/Master’s degree in Human-Computer Interaction (HCI), Design, or a related field, with 10+ years general experience in information systems and 8+ years specialized experience in UI/UX design, including 5+ years in an HCD role supporting enterprise or government applications.
• Education may be considered in lieu of degree: HS (16+ years), AA/AS (14+ years), BA/BS (12+ years), Doctorate Degree/Ph.D. (9+ years).
• Expertise in usability testing methods such as heuristic evaluations, card sorting, and A/B testing, along with proficiency in design and prototyping tools including Figma, Sketch, Axure, Storybook, or similar tools.
• Working knowledge of Agile/SAFe delivery, iterative design integration, and DesignOps/UX governance practices.
• Familiarity with HTML5 and CSS3 and responsive UI behavior to collaborate with front-end developers.
• Experience designing for federal systems, including practical knowledge of Section 508 and WCAG 2.1 AA compliance.
• Strong presentation and communication skills (oral and written).
• Consultant mindset, ability to work with high level customer stakeholders, and demonstrated relationship-building.
• Experience applying industry tools, solutions, methods best practices, and emerging technologies.
• Strong analytical and problem-solving abilities, including the capacity to formulate and communicate improvement recommendations.
• Demonstrated ability to work independently and collaboratively.
• Relevant certifications listed as acceptable qualifications: Certified Usability Analyst (CUA) or Certified HCD Professional; SAFe Agile Practitioner (SPC or SSM); Section 508 Trusted Tester Certification; and/or UX Design or HCD Certification (NN/g, IDEO, or HFI).

Tools and Technologies

• Figma, Sketch, Axure, Storybook
• HTML5, CSS3
• A/B testing
• WCAG 2.1 AA, Section 508

Role Details

• Location: Remote (Working from the USA)
• Salary Range: USD 128,039 - 173,229 per year
• Experience Requirement: 10+ years (may vary based on technical training, certification(s), or degree)
• Travel Required: None
• Clearance Level: None
• Public Trust: None
• Requisition Type: Regular
• REQ#: RQ228429
• Requisition Number: RQ228429
• Years of Experience: 10+ years of related experience
• Salary and Benefit Information: The likely salary range for this position is $128,039 - $173,229.

Identity Verification Process

• Complete an identity verification process that leverages advanced biometrics and artificial intelligence.
• Be on camera during virtual interviews.
• The employer may take your picture to verify your identity and prevent fraud.
• Authorize the collection, processing, and use of biometric data for identity verification and security purposes.