Work with CUNY’s Office of Communications and Marketing (OCM) to improve how people experience CUNY online. In this hybrid role, you will join the Web Team and apply UX/UI best practices to strengthen usability, accessibility, and overall user experience across CUNY digital platforms, including social media. You will design and produce web pages, templates, digital assets, and multimedia while collaborating with stakeholders and developers and iterating through usability testing.
What you’ll do
- Apply UX/UI best practices to improve usability, accessibility, and user experience across CUNY digital platforms.
- Design and produce engaging, user-friendly web pages, templates, and digital assets.
- Develop, design, and maintain web page layouts and templates, integrating text, photography, graphics, and other multimedia content to support communications objectives, usability, accessibility, and University brand standards.
- Create wireframes, mockups, and prototypes for web pages and campaign landing pages using Adobe Creative Suite, Figma, or other software.
- Research emerging web, design, and multimedia platforms, technologies, tools, and industry trends, including graphic design, social media marketing, and advertising, using resources such as Behance, Dribbble, Pinterest, Instagram, and Canva.
- Conduct usability testing, gather feedback, and use results to iterate and improve designs.
- Ensure designs align with the University’s visual identity and brand guidelines.
- Assist with research on key audiences, including prospective students, current students, university alumni, and the broader New Yorker community.
- Collaborate with project managers, Communications and Marketing leadership, and other stakeholders to assess project scope, audience needs, communications objectives, and client requirements, then translate them into effective digital and visual solutions.
- Produce and adapt multimedia and video assets, such as graphics, animations, and short-form video, for web, social media, and campaign use.
- Perform related duties as assigned.
What you’ll bring
- Bachelor’s degree and four years of related experience.
- Portfolio showing strong visual design and practical UX thinking, from wireframes to final designs.
- Hands-on experience in web or UX/UI design.
- Experience with WordPress, including working knowledge of basic PHP for theme customization and maintenance.
- Proficiency in HTML, CSS, and JavaScript.
- Proficiency in design tools such as Adobe Creative Suite and/or Figma, plus experience with prototyping tools.
- Understanding of web accessibility standards, including WCAG.
- Excellent visual skills and attention to detail.
- Strong problem-solving skills and the ability to work independently.
- Strong communication skills and openness to feedback.
Tools and technologies
UX/UI, Adobe suite, Figma, Behance, Dribbble, Pinterest, Instagram, Canva, WordPress, PHP, HTML, CSS, JavaScript, WCAG, responsive and interactive designs
Compensation and location
Salary range: USD 79,630 to 94,017 per year, commensurate with credentials, education, and experience.
Location: New York, NY (hybrid), reporting to the Web Director.
Position start note: Until further notice, this position is eligible for a hybrid work schedule.
Benefits
- Health plans
- Competitive retirement/pension benefits and savings plans
- Tuition waivers for CUNY graduate study
- Generous paid time off
- Extensive academic, arts, and athletic programs on our campuses
- Opportunity to participate in a lively, diverse academic community
Apply
For full consideration, submit a cover letter and resume online via CUNY’s web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications. Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials.
Closing date: Open until filled.
Equal Employment Opportunity
CUNY encourages people with disabilities, minorities, veterans, and women to apply. CUNY does not discriminate based on legally protected categories, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
