User Research

User Research Design Jobs

138 jobs found

Today

Product Designer, Senior Associate

Information Technology Senior Management Forum McLean, VA

McLean, VA

Today

$101k - $127k/yr Full time Design Design Systems Design Tools

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Job Description

The Senior Associate Product Designer role supports Capital One's Experience Design initiatives, focusing on crafting memorable product experiences and partnering with cross-functional teams to drive business impact.

Responsibilities

Combine craft expertise with an understanding of customers and the business to co-create innovative solutions to complex problems.
Product Design Expertise: Apply a strong foundation in interaction, visual and service design to elevate the design practice, collaborating with cross-functional partners to create journey maps, blueprints, high-fidelity designs and prototypes using appropriate tools, platforms, design systems, and artifacts.
Human-Centered: Leverage data, research insights and creative problem solving to support customer-centered decisions across projects.
Business-Focused: Understand the product, processes and partner goals to bridge gaps between customer-centered solutions and business needs.
Problem-Solving: Gather feedback, assess tech and data capabilities and emerging technologies to inform work and navigate limitations.
Collaboration: Build relationships with cross-functional partners, identify opportunities to collaborate, and incorporate diverse perspectives to elevate project work and foster trust.
Communication: Present work to diverse audiences with a human-centered approach, using meaningful evidence and clear articulation of decisions.

Requirements

At least 2 years of experience in a Product Design role.
At least 2 years of experience with design and prototyping tools such as Figma.

Technologies

Figma

Salary

McLean, VA: $111,200 - $126,900 per year

New York, NY: $121,300 - $138,400 per year

Richmond, VA: $101,100 - $115,400 per year

Location

McLean, VA (onsite)

Employment Type

Full-time

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Today

Senior Manager, User Interface/User Experience

Salesforce San Francisco, CA

San Francisco, CA

Today

$173k - $286k/yr Full time Manager Ai Design Tools Ai Workflows

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Job Description

Salesforce is seeking a Senior Manager of User Interface and User Experience to guide the design for Automation Services and Flow Builder, with a strong emphasis on AI powered automation, scalable design standards, and cross functional leadership. This onsite role in San Francisco blends strategic direction with hands on mentorship to help designers thrive within a rapidly evolving platform. The compensation range for this position is USD 172,500 to 285,800 per year.

Responsibilities

Foster wellbeing and psychological safety, manage day to day prioritization, and create space for designers to learn, grow, and perform at their best.
Lead and grow a high impact UX team building AI powered, cross platform automation experiences, with a focus on Flow Builder and the Automation Services platform.
Define and uphold design standards to minimize redundant interface work, and scale accessibility, quality, and consistency through shared systems, critique, and documentation.
Drive strategic initiatives and continuous improvement across the Automation Services portfolio, using research, data, and experimentation to align user centered solutions with business goals and long term strategy.

Requirements

6+ years of design leadership experience, with a track record of hiring, coaching, and developing high performing Product Designers within automation or AI platform domains.
Own the design quality bar for a product area and elevate craft across a team, balancing the needs of both novice and expert users.
Influence product and function level roadmaps by surfacing insights and clarifying ambiguity, shaping priorities alongside Product and Engineering leadership.
Active use of AI tools in your own practice and ability to guide a team through AI native workflows, including agent design, persona development, and evaluating AI generated prototypes and documentation.
Background in Design, Human-Computer Interaction, Front-End Development, or equivalent practical experience.

Technologies

Flow Builder

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

The Experience

Salesforce Automation Services is the team behind Flow Builder and the automation layer that powers Agentforce. Millions of admins and developers rely on these tools every day, with billions of automations executed each month. As automation becomes agentic, with users increasingly instructing and collaborating with AI across workflows, this role will lead the next chapter of design leadership for the platform, guiding how teams design, ship, and refine AI empowered experiences.

Even Better If

You have designed or managed teams focused on platform automation, workflow, or low code / no code building tools.
You have direct experience with Salesforce automation products such as Flow Builder, or have shipped products where people plan, act, and refine work alongside AI.
You have partnered closely with design systems and accessibility teams to scale consistent, inclusive experiences.

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via this Accommodations Request Form.

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1d ago

Group Creative Director

Intuit Oakland, CA

Oakland, CA

1d ago

$214k - $289k/yr Full time Manager Marketing Ai Design Tools

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Job Description

Intuit, the parent company of Credit Karma, is seeking a Group Creative Director to guide a multidisciplinary team and define the creative vision for the member-facing ecosystem across channels and lifecycle marketing. This on-site role in Oakland, CA centers on building a unified creative system that balances brand excellence with personalized content at scale, while collaborating with senior stakeholders and cross-functional partners. The position offers a salary range of USD 213,500 to 289,000 per year and requires 12+ years of creative leadership experience.

Responsibilities

Define and evolve Credit Karma's creative vision and standards across all owned channels, ensuring every touchpoint is useful, human, and unmistakably on-brand.
Develop a unified creative system that balances brand excellence, scalable personalization, and efficient operations.
Lead and develop a team of Creative Directors, Art Directors, Writers, Designers, and Content Strategists, nurturing creativity, accountability, and ongoing growth.
Collaborate with Lifecycle Marketing, Product Marketing, Growth, and Analytics to translate business goals and member insights into creative strategies for onboarding, engagement, retention, cross-sell, and win-back programs.
Lead exploration and scaling of AI-powered creative and automation, building operating models that fuse AI tooling with human-centered storytelling and creative judgment.
Define Credit Karma's voice, tone, and content frameworks to enable consistent yet personalized messaging across millions of member interactions.
Champion ongoing experimentation, using data and member insights to enhance creative effectiveness.
Lead executive reviews and presentations, influencing senior stakeholders and cross-functional partners.
Oversee external agencies, freelancers, and production resources as needed.
Drive measurable outcomes such as member engagement, retention, product adoption, and brand affinity.

Requirements

12+ years of creative leadership experience across in-house, agency, technology, consumer, or financial services sectors.
More than five years leading senior creative talent, including Creative Directors, Art Directors, Writers, and Designers.
Proven track record directing large-scale owned channel ecosystems such as lifecycle marketing, CRM, email, push, content, editorial, and social.
Demonstrated success building creative organizations and systems that support high-volume, personalized content production at scale.
A strong portfolio demonstrating strategic thinking, creative excellence, and measurable business impact.
Exceptional presentation, storytelling, and stakeholder-management abilities.
Deep understanding of customer journey design, audience segmentation, and modern digital communication platforms.
Familiarity with AI-powered creative and marketing technologies, including generative AI and automation tools.
Experience in consumer technology, fintech, financial services, subscription, or digital-first environments.
Expertise in lifecycle marketing, CRM strategy, retention, and personalization frameworks.
Experience building in-house creative organizations supporting multiple business units.
Proven success evaluating and scaling AI-enabled workflows and human-in-the-loop operating models.
Strong operational leadership in resource planning, budgeting, organizational design, and vendor management.
Experience overseeing content strategy, editorial operations, and organic social programs.
Passion for mentoring diverse creative talent and building inclusive, high-performing teams.
Collaborative and empathetic leader aligned with Credit Karma's values: Hope, Ownership, Progress, and Empathy (H.O.P.E.).

Technologies

Generative AI
AI tooling
Automation tools

Benefits

Cash bonus
Equity rewards
Benefits

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1d ago

Product Designer, AVP

State Street Burlington, MA

Burlington, MA

1d ago

$80k - $140k/yr Full time Assistant Vice President Creative Direction Design

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Job Description

State Street is seeking a Senior Product Designer, AVP, to lead design efforts for major private markets initiatives. The role partners closely with product and engineering to craft simple, intuitive experiences while contributing to design systems and facilitating customer workshops. This onsite position in Burlington, MA offers a salary range of $80,000 to $140,000 per year.

Responsibilities

Lead a user centered design process from concept through release, measurement, and iteration to deliver simple, impactful product experiences that influence key metrics.
Collaborate with users, product, and engineering to identify problem spaces, brainstorm solutions, account for technical constraints, and ship work efficiently.
Communicate design work across the organization to gather feedback, inspire teams, and advance conversations about design excellence.
Contribute to the growth, organization, and maintenance of the design system and component library.
Engage directly with customers to understand needs and lead virtual or in person workshops as appropriate.

Requirements

Minimum five years of experience delivering impactful product design; fintech, data platform, or BI tool experience is a plus.
Strong communication skills and ability to work with people from diverse backgrounds.
Collaborative approach to design execution.
Bias for action and adaptability to varying resource levels.
Portfolio demonstrating a track record and commitment to continuous improvement.
Ability to give and receive design critique effectively.
Interest in thriving in a high growth environment.
Experience with user research as part of product discovery.
Experience working within a component library system with a critical eye for maintenance and improvement.
Excitement for fintech products and an understanding of how modern enterprise design differs from legacy enterprise design.
Private markets experience is a plus.
Ability to travel for client engagements up to 20 percent, including international travel.

Benefits

401(k) with company match
Medical insurance
Dental insurance
Vision insurance
Basic life insurance
Short-term disability
Long-term disability
Paid time off including vacation, sick leave, and family care responsibilities
Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Tax-advantaged savings plans

Salary Range

Annual: $80,000 - $140,000

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities.

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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1d ago

Product Designer Graduate (Design-Content Ecosystem & Integrity) - 2026 Start (BS/MS)

TikTok San Jose, CA

San Jose, CA

1d ago

$76k - $168k/yr Full time Adobe Creative Suite Design Design Tools

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Job Description

TikTok offers a robust benefits package from day one and a role that emphasizes collaboration and user centered design. This onsite position in San Jose, CA is for a 2026 start and carries a salary range of $76,000 to $168,000 per year. A Bachelor's degree or above is required.

Benefits

Medical insurance (day one)
Dental insurance (day one)
Vision insurance (day one)
401(k) savings plan with company match
Paid parental leave
Short-term disability coverage
Long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Discretionary bonuses/incentives
Restricted stock units

Responsibilities

Design for TikTok, the global creative short video platform
Collaborate with cross-functional teams including product managers, researchers, UX writers, and engineers
Participate in every stage of the product development process from ideation to pixel-perfect refinement before launch
Rapidly prototype conceptual product ideas, design user flows based on data analysis and user research, gather feedback from stakeholders, iterate, and deliver products with strong user experience
Integrate user feedback and business requirements into ongoing product experience updates

Requirements

Bachelor's degree or above
Most recent portfolio must be submitted with application to be considered
Strong in interaction design and regularly execute prototypes using tools like Figma
Ability to rapidly iterate and produce multiple concepts
Experience with A/B testing and data-driven practice
Results oriented and resilient, capable of thriving in a startup culture that emphasizes efficiency and impact
Knowledge of working with Principal, Adobe Creative Suite, and OSX, iOS & Android
A passion and enthusiasm for TikTok and its community

Technologies

Figma
Principal
Adobe Creative Suite
OSX
iOS
Android

Pay transparency

The base salary range for this position in the selected city is $76,000–$168,000 annually. Compensation may vary outside this range depending on factors such as a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package and this role may be eligible for additional discretionary bonuses or incentives and restricted stock units. Benefits may vary by employment type and country. Employees have day-one access to medical, dental, and vision insurance, a 401(k) with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time prorated at hire with tenure-based accruals. The company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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1d ago

Product Designer Graduate (Design UX) - 2026 Start (BS/MS)

TikTok San Jose, CA

San Jose, CA

1d ago

$76k - $168k/yr Full time Adobe Creative Suite After Effects Design

Apply Now

Job Description

TikTok's Design UX group is expanding with a Graduate Product Designer for a 2026 start. This onsite role in San Jose centers on end-to-end product design, rapid prototyping, and close collaboration across product, research, and engineering to craft delightful experiences for a global audience.

Working within a startup-like environment that values efficiency and impact, you will participate in multiple stages of the product lifecycle from ideation to pixel-perfect refinements before launch.

Responsibilities

Design for TikTok, the global short video platform serving users around the world.
Collaborate with product managers, researchers, UX writers, and engineers.
Participate in every stage of product development, from idea generation to refining designs before launch.
Rapidly prototype concepts, design user flows using data analysis and user research, gather feedback, iterate, and deliver strong user experiences.
Integrate user feedback and business requirements into ongoing product experience updates.

Requirements

Current or recent graduates with a Bachelor’s or Master’s degree.
The most recent portfolio must be submitted with the application to be considered.
Strong in interaction design and proficient at producing prototypes with Figma.
Ability to rapidly iterate and generate multiple concepts.
Experience with A/B testing and data-driven design practices.
Results-oriented and resilient, able to thrive in a startup culture that values efficiency and impact.
Knowledge of tools including Principal, Adobe Creative Suite, and macOS, iOS, and Android.
A passion for TikTok and its community.

Technologies

Figma
Principal
Adobe Creative Suite
macOS
iOS
Android

Benefits

Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term disability coverage
Long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of paid personal time

Compensation

Base salary range: $76,000 – $168,000 per year. Compensation may vary outside this range based on factors including qualifications, skills, competencies, experience, and location. This base pay is part of the total package and may be eligible for discretionary bonuses or incentives and restricted stock units.

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1d ago

Principal UI/UX Designer

Salesforce San Francisco, CA

San Francisco, CA

1d ago

$197k - $345k/yr Full time Ai Design Tools Cloud Collaboration

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Job Description

Salesforce is seeking a Principal UI/UX Designer to steer the design vision for Agentforce for Service, with a focus on AI-powered experiences and scalable design systems. This onsite role in San Francisco requires cross-cloud leadership, executive influence, and the delivery of user-centered outcomes aligned with Salesforce’s evolving objectives.

Responsibilities

Vision & Strategy: define the design direction for a broad Agentforce for Service domain, tackle the toughest problems, and connect diverse workstreams into a coherent, forward-looking plan that supports Salesforce’s business goals and global customer needs.
Craft & Excellence: set the bar for craft across the organization, delivering consumer-grade design and high-fidelity execution for enterprise workflows, simplifying complex systems, and leveraging modern patterns and emerging technologies to raise UX standards.
Design Culture: foster a culture of craft, critique, and continuous improvement, mentoring peers through critique and AI-assisted tools to elevate the team without formal management responsibilities.
Ecosystem & Systemic Leadership: drive the evolution of design standards and SLDS2, ensuring cohesive, accessible experiences across the Salesforce portfolio.
Research & Insight: collaborate with Research to translate deep user and market insights into experience frameworks that shape product strategy beyond a single workstream.
Cross-Functional Partnership: serve as a strategic peer to senior Product and Engineering leaders, influencing roadmaps from ideation through execution in a PDE model.
Executive Influence: present complex design visions to executives and key customer stakeholders, translating design decisions into clear business impact.

Requirements

10+ years of experience designing and delivering products in cross-functional teams from ideation to delivery.
A portfolio of category-defining work and a track record of solving ambiguous, high-stakes design problems at scale.
Deep understanding of AI and AI tools and their applications in workflows, with a constant drive to stay ahead of industry developments.
Mastery of user-centered design methods, research, and usability testing, with talent for translating insight into strategic direction.
Ability to influence others and build consensus across an organization while navigating significant ambiguity, leading through influence rather than authority.
A passion for mentoring designers and shaping design culture without direct management responsibility.
Deep experience with design systems and a knack for delivering simple solutions to complex problems.
Expert knowledge of design tools such as Figma, Figmamake, Claude, and Cursor.
A related technical degree is required.

Technologies

Figma
Figmamake
Claude
Cursor

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Job Details

Location: San Francisco, CA (onsite)
Salary: USD 197,300 - 344,700 per year
Min Experience: 10+ years
Education: Related technical degree required
Job Category: User Experience

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. Compensation varies by location, role, experience, and expertise, and may include base pay, incentives, equity, and benefits. Typical base salary for this role ranges from 197,300 to 313,700 annually, with higher ranges in select cities such as San Francisco and New York metropolitan areas (237,700 - 344,700). This base range excludes bonuses, equity, and other benefits.