Product Designer

Exostar LLC is seeking a Product Designer to develop new product concepts for the Aerospace and Defense network and related opportunities. The role partners closely with a Product Manager and Engineer to run short discovery cycles, translate research into iterative designs, and use prototypes and usability testing to support product-led growth.

Location

Herndon, VA or Cincinnati, OH (Hybrid, 3x/week)

Salary

USD 130,000 - 150,000 per year. Final compensation will be determined based on factors including experience, skills, qualifications, and location.

Responsibilities

• Participate in customer interviews, experiments, and usability sessions, then develop an informed view of how buyers and suppliers operate today.
• Map buyer and supplier journeys and associated workflows, designing the experience for each side of the network, including onboarding, supplier profiles, search, and trust signals for suppliers.
• Create prototypes quickly, from low-fidelity sketches to clickable prototypes, and collaborate with a prototype engineer on coded prototypes where needed.
• Plan and run usability tests with customers and translate findings into design improvements within days.
• Use AI to accelerate research synthesis, prototyping, and design variations, including designing AI-enabled experiences that explain results and keep a human in the loop.
• Simplify complex workflows tied to compliance, qualification, and sourcing so that new defense customers can follow them without extensive handholding.
• Design low-friction product experiences that support self-service onboarding, activation, adoption, and expansion across the B2B SaaS customer lifecycle, using customer insights and behavioral data to continuously optimize product-led growth.
• Design with accessibility and security expectations for a regulated environment in mind.
• Follow Exostar’s design system and brand standards, and identify where the system needs to change for new products.
• Prepare design materials for the gate review and hand off validated designs to product and engineering teams for scaling.

Requirements

• 6+ years of product design experience for B2B SaaS, with a portfolio showing end-to-end work on complex products.
• Experience designing a two-sided marketplace or network product with distinct user types on each side.
• Strong user research and usability testing skills.
• Proficiency with modern design and prototyping tools, including Figma.
• Experience designing enterprise workflows with multiple roles, permissions, and approval steps.
• Ability to work in short cycles and make design decisions with limited information.
• Clear communication with product managers, engineers, and executives.

Preferred Experience

• Experience with enterprise workflow products such as supply chain systems for sourcing, procurement, supplier management, order and shipment management, demand planning, or supply chain visibility.
• Experience in compliance, security, or other regulated product environments.
• Familiarity with WCAG accessibility standards.
• Experience building or extending a design system.

Technologies

Figma, WCAG

Benefits

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance
• EAP
• Flexible Spending Accounts
• 401(k) matching
• Flexible time off and sick leave

Personal Attributes

• Curiosity about how customers work and comfort spending time with customers.
• Willingness to discard work when testing shows it is incorrect.
• Collaborative approach and ease working closely with a small team.
• Direct communication about trade-offs between speed and polish.