Senior Product Designer

Senior Product Designer role focused on human and agent UX for a vSOC cybersecurity platform, helping teams ship evidence-driven, high-clarity experiences for both service provider analysts and SMB end-users.

Responsibilities

• Design workflows where humans and intelligent agents collaborate to troubleshoot threats and complete security tasks efficiently.
• Lead UX for distributed SOC operations, supporting high-urgency and high-clarity decision flows.
• Partner directly with service provider analysts to understand real workflows and how a vSOC platform enables scale.
• Engage SMB end-users to support adoption, onboarding, navigation, and value realization without expert knowledge.
• Produce wireframes, information architecture, interaction models, and low- to high-fidelity prototypes (clickable and testable).
• Convert conceptual workflows into clear, testable UX solutions.
• Facilitate usability tests, discovery interviews, and structured feedback loops.
• Turn user insights into hypotheses and iterate designs based on measurable learning.
• Collaborate with engineering to ensure solutions are actionable, performant, and aligned with technical constraints.
• Work with Product to prioritize problems, validate assumptions early, and rationalize decisions against cost and complexity.
• Help grow the design system, accessibility standards, design patterns, and UX guidelines for an AI-driven security platform.

Requirements

• 6+ years in a design role for a B2B SaaS company with high data volume and complex workflows, ideally across a multi-product platform.
• Experience embedded within a high-performance engineering team, building innovative products where the UI is a key differentiator.
• Strong portfolio showing:
  • workflow and interaction design
  • data-dense or operational tool UI
  • design + engineering collaboration
  • research insight to prototype to shipped solution lifecycle
• Proficiency with design tools including Figma (preferred), FigJam, and prototyping frameworks using Figma Make or Claude Design.
• Ability to translate complex technical processes into intuitive experiences.
• Systems thinking focused on usability, clarity, and measurable outcomes.
• Experience working in agile and fast-moving startup environments.

Technologies

• Figma
• FigJam
• Figma Make
• Claude Design
• React
• TypeScript

Benefits

• Comprehensive, competitive benefits including health, dental, and vision
• 401K
• Responsible PTO plan

Nice-to-Haves

• Familiarity with SOC operations, cybersecurity tooling, or IT service management products
• Experience designing agentic or AI-assisted workflows
• Understanding of analytics-driven UX and user onboarding frameworks
• Experience contributing to or coding in front-end environments (React, TypeScript)

About the Workplace

• Hybrid model: in office M/W/Th with work-from-home on Tuesdays and Fridays.
• For remote positions, periodic travel to Boulder will be expected for company events and meaningful side-by-side collaboration.
• Offices in downtown Boulder, Colorado with employee parking provided.

Pay Range

• USD 140,000 - 180,000 per year (Boulder, CO)

Location: Boulder, CO (hybrid)

Minimum Experience: 6 years