Senior UI/UX Designer

Lead Human-Centered Design work to shape usable, accessible experiences across digital and non-digital products.

• Design ownership: Lead end-to-end design for products and services with a strong focus on usability and accessibility
• UX artifacts: Create wireframes, prototypes, and user flows grounded in Human-Centered Design (HCD) principles
• Accessibility & brand standards: Ensure designs meet Section 508 accessibility requirements and follow CDC branding standards
• Cross-functional collaboration: Partner with developers, product managers, researchers, and stakeholders to incorporate feedback and improve UX
• Customer insight integration: Translate research and customer insights into the design process
• 508 alignment: Coordinate with 508 compliance teams to verify accessibility standards are met
• Agile execution: Participate in sprint planning, reviews, and retrospectives within agile frameworks
• Backlog and delivery: Manage design-related tasks in project backlogs and contribute to prioritization; deliver design increments and prototypes aligned to sprint timelines
• UX enablement: Develop templates, guidelines, and supporting materials to strengthen UX and HCD capabilities
• Team mentorship: Mentor junior designers and support adoption of UX best practices
• Workshops and coaching: Facilitate workshops and coaching sessions to build a user-centered design culture
• Documentation & communication: Maintain detailed documentation of design decisions, processes, and outcomes; prepare reports and presentations to communicate strategies and results
• Sprint reporting: Provide progress updates during sprints, including usability testing insights
• UX performance: Collaborate with the CX team to establish KPIs for UX performance; monitor design effectiveness and recommend iterative improvements
• Continuous improvement: Conduct design audits and retrospectives to identify growth areas

Requirements

• Experience: 5+ years of UX design experience with focus on HCD principles
• Agile: Experience working in agile environments is essential
• Tooling: Proficiency with Figma, Adobe XD, or Sketch
• Testing & analytics: Familiarity with usability testing tools and analytics platforms
• Accessibility: In-depth knowledge of Section 508 accessibility and inclusive design practices
• Core deliverables: Proven ability to develop wireframes, prototypes, and user journeys
• Communication: Strong communication and presentation skills, with ability to translate complex concepts into actionable designs
• Collaboration: Ability to collaborate effectively with cross-functional teams
• Leadership: Experience mentoring and promoting best practices within UX teams
• Execution: Ability to manage multiple projects in a fast-paced environment
• Domain: Experience working in government, public health, or healthcare sectors is a plus
• Skills: Strong problem-solving skills with attention to detail and strategic thinking
• Growth mindset: Passion for staying updated on the latest trends and tools in UX and HCD
• Measurement: Experience using KPIs to track and improve design performance
• Learning mindset: A learning mindset focused on evolving design practices to meet customer needs
• Education: Bachelor’s degree in Information Technology, Cybersecurity, Operations Management, or a related field
• Clearance: Eligible to obtain a public trust clearance
• Location: Hybrid in Sterling, VA (2 days per week or as needed in the REI Sterling Office)

Technologies

• Figma
• Adobe XD
• Sketch
• Section 508