Product Designer

NinjaOne offers a collaborative, kind, and curious environment where design work connects directly to product outcomes. This fully remote role (hybrid remote available) gives you flexibility, strong benefits, and the opportunity to help shape new PSA and Service Desk experiences end-to-end, from discovery through delivery.

Location: Remote (flexible work from home for candidates located in the USA who reside in CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, OH, or WA). Physical offices are available in Austin, TX and Tampa, FL for a hybrid option. Onsite interviews may be required for this role.

What you’ll do

• Design new software features and enhancements aligned with the business’s top priorities.
• Own feature design from discovery through delivery by partnering closely with Product Managers and Engineering.
• Turn ambiguous problems into clear user flows, wireframes, and high-fidelity UI designs.
• Conduct and synthesize user research through interviews, usability testing, and feedback sessions to guide design decisions.
• Collaborate with other designers to strengthen overall design quality and maintain consistency across the product.
• Contribute to and help maintain the growing Design System.
• Balance speed and craft by knowing when to ship quickly and when details require extra attention.
• Perform other duties as needed.

What you bring

• Bachelor’s degree in Computer Science, Information Technology, Graphic/Software Design, or Fine Art is preferred but not required.
• 4+ years designing user interfaces and experiences for a SaaS company.
• Experience in IT Operations, Systems Administration, Software Support, or Software Development.
• Experience collaborating directly with Product Managers and Engineers in an agile environment.
• Experience applying visual design and information architecture principles to create intuitive user interfaces.
• Experience using Figma for design and prototyping.
• Experience creating, contributing to, and maintaining design systems.
• Experience partnering with product management and engineering teams to deliver features to market.
• A portfolio showing both a strong UX process and polished visual execution.
• Comfort working in a fully remote team with strong async communication habits.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Unlimited PTO
• Life insurance coverage

Compensation: USD 90,000 - 130,000 per year. Starting pay depends on job-related factors including location, market demands, experience, knowledge, and skills. For roles based in California, Colorado, Maryland, New Jersey, or Washington, and for roles based in New York, the base salary hiring range is $90,000 to $130,000 per year.

Additional information: This position is NOT eligible for Visa sponsorship. Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago; candidates who reside outside of the city proper or who are willing to self-relocate will be considered.

NinjaOne is committed to providing an inclusive and diverse work environment, with consideration for employment without regard to race, color, religion, sex, sexual orientation, and other protected characteristics.