Thrivent offers a culture centered on collaboration, continuous learning, and design excellence. As a Staff Product Designer focused on enterprise Salesforce experiences, you will shape strategy and delivery across the Salesforce platform with cross-functional leadership and a strong emphasis on user-centered design. This onsite role is based in Minneapolis, MN, with a salary range of USD 132,814 to 179,690 per year, complemented by a comprehensive benefits package designed to support well-being and professional growth.
Location: Minneapolis, MN (onsite)
Responsibilities
- Apply human-centered design in meaningful, novel ways and identify opportunities to support more design-driven decision-making across digital product teams.
- Contribute to strategic design thinking, influencing not only execution but the broader digital experience strategy.
- Ensure design decisions align with business objectives, user needs, platform capabilities, and organizational priorities.
- Drive clarity and alignment across complex product initiatives, helping teams define problems, identify opportunities, and shape future-state experiences.
- Influence digital experience strategy through collaboration with stakeholders across Product, Engineering, Design, and Business teams.
- Lead design strategy and execution for Salesforce-based advisor and employee experiences, leveraging deep knowledge of Salesforce capabilities, patterns, and constraints.
- Design scalable experiences that maximize native Salesforce capabilities while balancing usability, maintainability, implementation effort, and business value.
- Partner closely with Product Owners, Product Managers, and Engineering teams to define platform-enabled experiences.
- Advocate for platform-centric design approaches that leverage out-of-the-box Salesforce functionality while identifying opportunities for customization when necessary.
- Design complex workflows and operational experiences across Salesforce products.
- Shape and evolve Salesforce-specific interaction patterns and governance practices to ensure consistency across products and teams.
- Contribute to the development and adoption of reusable Salesforce design patterns, implementation guidance, and design standards.
- Collaborate with Product, Design, Engineering, and Salesforce platform teams to create cohesive and innovative digital experiences.
- Utilize strong facilitation skills to foster collaboration and solve complex business challenges through workshops and design activities.
- Communicate effectively at all levels of the organization, demonstrating confidence, clarity, and influence during design discussions and executive presentations.
- Build trust and establish long-term relationships through storytelling, strategic communication, and collaborative partnership.
- Lead experience discussions balancing user needs, technical constraints, regulatory requirements, and business goals.
- Guide and conduct design research, leveraging qualitative and quantitative insights to inform decision-making.
- Synthesize user feedback, business objectives, and platform constraints into actionable design recommendations.
- Integrate emerging design patterns, platform capabilities, AI-enabled experiences, and evolving best practices into methodology.
- Drive experience quality through design reviews, mentorship, and active participation in product discovery and delivery.
- Mentor Product Designers and Associate Product Designers, guiding design craft, systems thinking, stakeholder management, and Salesforce-specific practices.
- Elevate organizational design maturity through coaching, feedback, and thought leadership.
- Foster a culture of continuous learning, innovation, and design excellence.
- Model Thrivent's leadership competencies: Model the Way, Rally the Team, and Deliver Outcomes.
- Support an environment focused on continuous improvement, employee engagement, and exceptional client outcomes.
- Promote a culture that reflects Thrivent's purpose, promise, and values while maintaining trust and reputation.
Requirements
- Bachelor's degree or equivalent experience in Interaction Design, UX Design, Product Design, Human-Centered Design, Web Development, or a related field.
- 6 to 8 years of experience in UX, interaction design, product innovation, and research within product development organizations.
- Deep experience designing enterprise applications on the Salesforce platform, including Salesforce Lightning Experience and related cloud products.
- Proven experience designing complex operational, workflow-driven, or CRM-based experiences.
- Demonstrated ability to design platform-centric solutions that leverage Salesforce capabilities while balancing user experience, scalability, and implementation considerations.
- Strong understanding of Salesforce concepts including objects, records, relationships, workflows, permissions, page layouts, record pages, and platform constraints.
- Experience designing for Financial Services Cloud, Sales Cloud, Service Cloud, Experience Cloud, or custom Lightning applications.
- Proficiency working with Salesforce Lightning Design System (SLDS) and integrating platform patterns with enterprise design systems.
- Experience partnering with Product Managers and Engineering teams throughout discovery, design, and delivery.
- Proven success leading projects and contributing to the delivery of multiple shipped digital products.
- Ability to establish processes and frameworks for solving complex design challenges, uncovering opportunities, and driving alignment.
- Strong communication and storytelling skills, including the ability to articulate design rationale, influence stakeholders, and clarify success metrics.
- Demonstrated ability to apply human-centered design while balancing business needs, regulatory considerations, and technical constraints.
- Self-directed and proactive, with a strong sense of ownership and accountability.
- Experience translating research insights into actionable solutions that solve meaningful user problems.
- Extensive experience leveraging design systems while extending patterns to meet user and product goals.
- Experience working within Agile product development environments.
Technologies
- Salesforce
- Salesforce Lightning Experience
- Lightning Design System (SLDS)
- Lightning Web Components (LWC)
- Salesforce AI capabilities
- Salesforce Experience Cloud
Benefits
- Various bonuses including annual or long-term incentives
- Medical, dental, and vision insurance
- Health savings account
- Flexible spending account
- 401k
- Pension
- Life and accidental death and dismemberment insurance
- Disability insurance
- Supplemental protection insurance
- 20 days of Paid Time Off per year
- Sick and Safe Time
- 10 paid company holidays
- Volunteer Time Off
- Paid parental leave
- EAP
- Well-being benefits
- Other employee benefits
Compensation and Equal Opportunity
Salary range for this full-time role is USD 132,814 to 179,690 per year. The compensation may include various bonuses (including annual or long-term incentives) and other benefits described above.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
