User Interface User Experience Designer

The UI/UX Designer in this Key Personnel role will own end-to-end user experience design for the Modernization application. The work focuses on creating an intuitive, accessible experience that reflects the real-world workflows of arson and explosives investigators.

Responsibilities

• Develop detailed user personas covering the diverse roles in the user community, including investigators, supervisors, tracing specialists, canine handlers, and administrators.
• Create high-fidelity wireframes and prototypes in Adobe XD before development work for each applicable user story, following the SPARTAN UI & UX Style Guide (Attachment 9).
• Assess user-facing designs using usability heuristics such as consistency, error prevention, visibility of system status, feedback, and minimalist design principles.
• Run lightweight, frequent usability testing with representative users or proxies, ensuring at least 75% of user-facing features are tested before completion.
• Maintain a Usability Findings Log that captures observations, issues identified, and resolution status, with 90%+ of issues resolved prior to release.
• Ensure designs meet 100% Section 508 compliance, including keyboard navigation, screen reader support, color contrast, and other relevant WCAG standards.
• Work closely with developers to deliver responsive, browser- and device-agnostic designs across desktop, mobile, and tablet.
• Provide UI/UX Metrics each sprint, including task success rates and user feedback trends, targeting greater than 85% task success in validation activities.
• Ensure each user-facing story in Digital.ai is linked to a clearly defined user role or persona, with 95%+ compliance.
• Travel to USBDC and other field locations as needed to conduct in-person user research and collect real-world feedback.

Requirements

• Bachelor’s degree in Human-Computer Interaction, Graphic Design, Information Systems, or a related field (equivalent experience accepted).
• 3+ years of UI/UX design experience for complex web applications.
• Proficiency in Adobe XD for wireframing and high-fidelity prototype development.
• Proven experience designing accessible interfaces aligned to Section 508 and WCAG 2.1 AA standards.
• Portfolio demonstrating user-centered design work for data-heavy or enterprise applications.
• Experience conducting usability testing and translating findings into actionable design improvements.
• Ability to obtain and maintain an ATF background investigation (Public Trust).

Technologies

• Adobe XD
• Digital.ai

Location and Work Setup

• Huntsville, AL
• Work location: In person

Clearance

• Public Trust Background Investigation

Compensation

USD 100,000.00 - 121,000.00 per year

Preferred Qualifications

• Experience designing for federal law enforcement, case management, or incident reporting systems.
• Familiarity with responsive design principles and device-agnostic design approaches.
• Experience working in an Agile SCRUM environment, integrating design into sprint workflows.
• Knowledge of component library-based design systems.
• Experience with GIS/map-based interfaces or data visualization design.