Staff Product Designer

Nu’s Global Credit Card team is hiring a Staff Product Designer (IC7) focused on Credit Builder. This role leads design across multiple countries, shaping a high-visibility revamp while setting the craft bar for underserved-credit experiences.

Role Focus

As a Staff Product Designer, you will drive Credit Builder design and related underserved-credit products across Brazil, Mexico, Colombia, and new markets including the US. You will also lead the upcoming Credit Builder experience revamp, elevating visual craft, interaction design, and motion.

Responsibilities

• Lead design for Credit Builder and related underserved-credit products across Brazil, Mexico, Colombia, new markets, and the US.
• Drive the upcoming revamp of the Credit Builder experience, raising standards in visual craft, interaction design, and motion.
• Create global solutions that function as one cohesive system while adapting to local needs, including regulatory requirements, cultural context, and market-specific constraints.
• Advance gamification and financial-coaching patterns to help customers understand how credit works and how to grow it.
• Mentor and level up more junior designers through critiques and day-to-day collaboration.
• Partner closely with product managers, engineers, business analysts, and a dedicated researcher, plus market design teams in Brazil, Mexico, and Colombia and adjacent teams such as Growth, Core, and Collections.
• Work across a full range of tasks, from ambitious projects to quick everyday design needs, and move quickly across both.

Requirements

• Exceptional craft across visual and interaction design, strong systems thinking, and comfort with motion.
• Proven experience designing complex products, ideally in fintech, financial services, or other regulated or multi-market environments.
• Strong strategic judgment, with comfort in ambiguity, competing priorities, and shifting scope.
• Excellent stakeholder management across countries, time zones, and functions, with the ability to align global and local partners.
• A low-ego, hands-on approach, contributing across a lean team where senior team members also pitch in.
• Experience mentoring designers and improving team quality.
• A portfolio demonstrating both depth of craft and the thinking behind it.

Nice to Have

• Spanish and/or Portuguese.
• Experience with gamification, behavior-change design, or financial-education products.
• Experience designing for underserved or first-time credit customers.
• Willingness to travel occasionally to work in person with market teams; team leadership typically visits partners about twice a year.

Location and Team

• Miami, FL (hybrid)
• Nu will also consider candidates near other Nubank hubs, including Sao Paulo.
• Team: Global Credit Card, Credit Builder

Benefits

• Competitive compensation and liquid equity.
• Real impact: design the product that helps open access to credit for people who have often been shut out.
• Global scope: work across three to four countries and multiple products, including a revamp being shaped now.
• A design organization investing heavily in craft under CDO Ethan Eismann, including weekly critiques and design reviews across the broader Credit Card design group.

Interview Process

1. Intro call with recruiting
2. Async portfolio review
3. Live portfolio presentation with a design panel
4. Hiring manager interview
5. Final interview with design/product leadership