Senior Product Designer

American Express Digital Labs is looking for a Senior/Principal Product Designer to help shape AI-enabled product experiences that support digital payment, financial services, and Membership moments. This hybrid role in New York, NY pairs hands-on design craft with fast-moving product collaboration across Product Managers and Engineers, with tools and workflows that support rapid exploration, prototyping, and delivery.

In this role, you will champion AI-enabled product design, taking opportunities from ambiguity to a clear design direction. You will translate strategic thinking into strong UX, UI, and visual design decisions, delivering thoughtful tradeoffs between speed, quality, and impact as products move through development.

What you’ll do

• Lead hands-on work as a champion of AI-enabled product design.
• Apply exceptional UX, UI, and visual craft while shaping product direction and bringing new experiences to life.
• Partner with Product Managers and Engineers to identify the right opportunities and guide product development.
• Use AI-assisted tools and agentic workflows to accelerate exploration, prototyping, and delivery.
• Move quickly from ambiguity to design direction, making appropriate tradeoffs between speed, quality, and impact.

What you’ll bring

• 7+ years of experience in product design, UX design, interaction design, or a related discipline, with a portfolio showing successful digital product experiences.
• Strong product thinking and experience designing and shipping consumer-facing web or mobile products.
• Demonstrated collaboration with Product Managers and Engineers across the full product development lifecycle.
• Experience using AI-assisted tools and workflows to accelerate design exploration, prototyping, or product development.
• Comfort creating interactive or code-based prototypes using tools such as Cursor, Claude Code, or similar platforms.
• Strong understanding of interaction design, user-centered design, information architecture, visual design, and usability principles.
• Ability to shift between high-level concepts and production-ready design, choosing the right level of fidelity for each problem.
• Experience working with design systems, reusable components, and modern digital product development practices.
• Strong communication and collaboration skills, including articulating design decisions and influencing product direction through ambiguity.
• A growth mindset and genuine curiosity about how AI and emerging technologies affect how digital products are designed and built.
• Employment eligibility to work with American Express in the United States, as the company will not pursue visa sponsorship for these positions.

Compensation

USD 123,000 - 215,250 per year.

Benefits and flexibility

• Competitive base salaries and bonus incentives.
• 6% Company Match on retirement savings plan.
• Free financial coaching and financial well-being support.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Hybrid working model, with onsite or virtual arrangements depending on role and business needs.
• 20+ weeks paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through the Healthy Minds program.
• Career development and training opportunities.

Team AMEX benefits focus on holistic well-being and flexibility, supporting your physical, financial, and mental health while helping you thrive personally and professionally.

Amex Flex provides greater flexibility while preserving key aspects of in-person culture, with work occurring onsite, in a hybrid model, or fully virtually depending on role and business needs.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment qualified applicants, including those with arrest or conviction records, in accordance with applicable state and local laws, including the California Fair Chance Act and local Fair Chance ordinances.

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