Product Designer

U.S. Bank is seeking a Product Designer to help evolve the commercial lending experience across nCino and Moody’s CreditLens, partnering across business, technology, vendors, and product leadership.

Responsibilities

• Drive product discovery, design, enhancements, and continuous improvement for nCino and Moody’s CreditLens portfolios
• Collaborate with business stakeholders, technology teams, operations partners, and vendors to surface challenges, identify opportunities, and deliver product solutions
• Convert business needs into user stories, process flows, acceptance criteria, and product requirements
• Review end-to-end commercial lending workflows to find opportunities for automation, simplification, operational efficiency, and improved user experiences
• Collect and document business requirements while acting as a liaison between business partners and technology teams
• Coordinate with Moody’s and nCino partners to support platform enhancements, upgrades, integrations, and issue resolution
• Participate in Agile ceremonies, including backlog refinement, sprint planning, testing activities, and release readiness
• Support product leadership with roadmap planning, prioritization, and delivery of strategic initiatives
• Assist with User Acceptance Testing (UAT), defect management, and production readiness activities
• Contribute to cross-platform solutions that improve data flow, process integration, and operational effectiveness between CreditLens and nCino
• Document business processes, workflows, and solution designs to support product maturity and knowledge sharing
• Build trusted relationships across the SCS CoE and support stakeholders involved in lending and credit-related processes
• Influence stakeholders and drive alignment across multiple teams to support successful business and technology delivery
• Stay current on industry trends in commercial lending technology and product management best practices to support continuous improvement

Requirements

• Product management experience
• Experience in Product Design, Product Ownership, Business Analysis, Product Management, or a related discipline
• Strong analytical, problem-solving, and critical thinking skills
• Excellent written and verbal communication skills, able to engage technical and non-technical audiences
• Ability to manage competing priorities and deliver results in a fast-paced environment
• Experience gathering requirements, documenting user stories, business processes, and supporting Agile delivery teams
• Proven ability to collaborate across cross-functional teams and influence outcomes without direct authority

Preferred

• Experience supporting financial services, commercial lending, underwriting, credit, loan origination, or banking-related platforms
• Familiarity with nCino, Salesforce, Moody’s CreditLens, or similar commercial lending and credit analysis solutions
• Experience with Agile methodologies, backlog management, sprint planning, and release delivery
• Experience conducting UAT and supporting production implementations
• Experience with process mapping, workflow analysis, operational improvement initiatives, and business process redesign
• Understanding of commercial banking workflows and the lending lifecycle, including credit underwriting, portfolio management, and related operational processes

Technologies

• nCino
• Moody’s CreditLens
• Salesforce
• Agile

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Location: Denver, CO (onsite)

Salary: USD 98,175 - 115,500 per yearly