Product Designer, Principal Associate Level

Capital One is looking for a Product Designer to join the Experience Design team in Richmond, VA (onsite). In this role, you’ll help co-create innovative solutions to complex problems by combining a human-centered approach with business awareness. The position emphasizes collaboration, clear communication of design decisions, and continuous elevation of design quality and maturity.

You’ll earn a salary range of USD 119,400 - 136,200 per year and also be eligible for performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives. Incentives could be discretionary or non-discretionary depending on the plan.

What you’ll do

• Apply product design craft alongside knowledge of customers and the business to co-create solutions to complex problems.
• Use deep expertise across interaction, visual, and service design to raise the quality and maturity of the design practice.
• Collaborate with cross-functional partners using appropriate tools, platforms, frameworks, and design systems to create artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.
• Champion the customer throughout the design process by using critical thinking informed by data, research insights, scalability, tech constraints, and feedback.
• Apply business and customer strategy, facilitate design activities with teams and partners, and negotiate to align customer needs with business goals.
• Build understanding of tech and data capabilities and emerging technologies, using that knowledge to inform work, spot opportunities, and navigate technical limitations.
• Develop strong relationships with partners and expand your network by listening to diverse perspectives and working with an informed perspective to influence outcomes and reduce silos.
• Present work to audiences across levels and functions, using human-centered approaches that integrate design frameworks, data, and research insights.

Required qualifications

• 3+ years of experience in a Product Design role.
• 3+ years of experience with design and prototyping tools such as Figma.

Preferred qualifications

• 4+ years of experience in a Product Design role.
• 4+ years of experience with design and prototyping tools such as Figma.
• 4+ years of experience collaborating with product, tech, and business partners.
• 4+ years of experience working with an established design system.
• Experience working in heavily regulated, data heavy problem spaces.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits designed to support your total well-being.

Technology: Figma