Principal Associate, Product Designer

Hybrid in Plano, TX with relocation to Plano required if you are not already in the Dallas, TX area. As a Principal Associate Product Designer in Capital One’s Experience Design team, you’ll help shape how customers experience products while strengthening the design practice through your craft, thinking, and collaboration.

What you’ll do

• Co-create innovative solutions to complex problems by combining craft expertise with a deep understanding of customers and the business
• Apply deep expertise across interaction, visual, and service design to raise the quality and maturity of the design practice
• Work with cross-functional partners using appropriate tools, platforms, frameworks, and design systems to produce artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes
• Champion the customer through the design process by using critical thinking that incorporates data, research insights, scalability, tech constraints, and feedback
• Apply business and customer strategy to facilitate design activities and align customer needs with business goals for harmonious outcomes
• Build awareness of how tech, data capabilities, and emerging technologies can influence work, identify new opportunities, and help the team navigate technical limitations
• Foster relationships with partners and grow your network by listening to diverse perspectives and collaborating with an informed approach to break down silos and drive alignment
• Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data, and research insights

What we’re looking for

• At least 3 years of experience in a Product Design role
• At least 3 years of experience with design and prototyping tools, such as Figma
• A strong portfolio showing process, results, and impact

Bonus points

• At least 4 years of experience in a Product Design role
• At least 4 years of experience with tools such as Figma
• At least 4 years collaborating with product, tech, and business partners
• At least 4 years working with an established design system
• Experience in heavily regulated, data heavy problem spaces

Compensation and benefits

$119,400 - $136,200 per year (Plano, TX). This role is eligible for performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). You’ll also have access to a comprehensive, competitive, and inclusive set of health, financial, and other benefits supporting your total well-being.