Design Jobs in Rockville, MD

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UI/UX Designer

IvoryCloud Rockville, MD

Rockville, MD

Today

$120k - $145k/yr Full time Angular Collaboration CSS

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Job Description

IvoryCloud is seeking a UI/UX Designer to lead human-centered design for a mission-critical federal enterprise system in a hybrid role based in Rockville, MD. This position hands you ownership of the design system and role-tailored interfaces, with a strong emphasis on accessibility and adoption across diverse government user communities. The role offers a competitive salary of USD 120,000 to 145,000 per year, eligibility for the company and Business Development bonus programs, and a comprehensive benefits package.

Benefits

Salaried position and eligible for participation in company and Business Development bonus programs
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Responsibilities

Serve as the single point of accountability for the program's user experience, owning the design system, the role-tailored interface portfolio, and the full human-centered design lifecycle from discovery through release.
Lead structured user research across diverse mission user communities, including persona mapping, workflow analysis, friction-point identification, and heuristic audits of current screens.
Engineer dashboards tailored to distinct user communities, each optimized for their workflows, decision points, and authorities.
Apply the Discover-Design-Deliver approach across every sprint, ensuring user research outputs feed backlog prioritization rather than being shelved.
Redesign data-entry workflows to promote accuracy and completeness, supporting data-quality and audit-readiness objectives.
Author and maintain a program-specific design system with a component library, interaction patterns, accessibility annotations, and visual style guidelines in a shared repository.
Embed Section 508 and WCAG 2.1 AA compliance in wireframes, prototypes, and production designs from concept onward.
Collaborate with Frontend Developers to preserve design intent during implementation, conducting design reviews on every user-facing pull request before merge.
Facilitate iterative usability testing (moderated and unmoderated) within each sprint, with findings guiding the next sprint and backlog refinement.
Lead user acceptance testing with the Government Product Owner prior to production releases to ensure accessibility, usability, and workflow fit.
Partner with the Product Manager and Business Analyst to translate stakeholder requests into validated design problems, balancing vocal feedback with structured research findings.
Maintain a continuous feedback loop with mission users through interviews, usability sessions, analytics review, and helpdesk pattern analysis, linking insights to backlog input.
Develop change management and training artifacts for each release in collaboration with the Training Specialist to reduce adoption friction and support load.
Produce rapid wireframes and clickable prototypes for stakeholder validation before development commitment to reduce rework risk.
Conduct heuristic evaluations and competitive analyses of related enterprise systems to inform decisions and identify cross-system pattern opportunities.
Contribute to program reporting with visuals that communicate user impact, adoption metrics, and accessibility posture to government leadership.
Maintain a UX risk register tracking usability debt, accessibility findings, and stakeholder satisfaction with status visible in shared dashboards.
Ensure adherence to quality and process standards for requirements management and verification, especially for user-facing acceptance criteria.
Represent UI/UX capability in technical interchange meetings, design reviews, and working groups; provide design feasibility input to program leadership.
Mentor and develop supporting Frontend Developers, Business Analysts, and visiting design contributors; support recruiting, onboarding, and professional development of the design team.
Research and evaluate emerging UI/UX practices, accessibility tooling, and design system evolutions, recommending pragmatic adoption only when user value or accessibility is improved.
Technologies used include Figma, Adobe XD, HTML, CSS, React, and Angular.

Requirements

U.S. Citizenship required.
Active Secret clearance required.
Minimum 7 years of UI/UX design experience on enterprise-scale software systems, including at least 4 years supporting U.S. federal customers and 2 years leading design on programs with 10,000+ end users.
Location: National Capital Region, hybrid schedule with regular on-site presence at a client site in Northern Virginia and IvoryCloud headquarters in Rockville, Maryland. Must reside within commuting distance of the NCR and be available to report on-site within three hours of request.
Proven experience leading the Discover-Design-Deliver lifecycle on federal Agile programs, including structured user research, persona mapping, wireframing, rapid prototyping, and iterative usability testing.
Expert proficiency with Figma, Adobe XD, or comparable design tools; working proficiency with HTML, CSS, and modern JavaScript frameworks (React or Angular) to communicate design intent to developers.
Exceptional oral and written communication skills, including the ability to facilitate user research sessions with senior government and military stakeholders and translate findings into prioritized backlog input.
Direct experience engineering Section 508 / WCAG 2.1 AA compliance into design artifacts from the wireframe stage forward, not as a retroactive audit.
Demonstrated experience designing role-tailored dashboards for distinct stakeholder communities with materially different workflows, mental models, and authorities.

Certifications

Nielsen Norman Group UX Certification
Interaction Design Foundation Certification
Certified Professional in Accessibility Core Competencies (CPACC)
Trusted Tester (DHS Section 508) Certification
Certified Scrum Practitioner (CSP) or equivalent (within six months of hire)
Formal usability and human-centered design training (Nielsen Norman Group UX Certification, IDEO, Carnegie Mellon HCII, or equivalent) strongly preferred

Preferred Qualifications

Experience designing for mission-critical federal systems serving large-scale, geographically distributed user communities with differentiated workflows and authorities
Direct experience with defense security cooperation, Foreign Military Sales (FMS), or comparable mission domains and their enterprise systems
Experience designing for classified environments (NIPR/SIPR) with classification-aware UI patterns, role-based access controls, and multi-level security workflow constraints
Experience designing within a CMMI Level 3 or higher appraised Agile delivery organization
Track record of UI/UX work cited in user satisfaction improvement, adoption metrics, or data-quality outcomes on federal program reviews

Application questions

This role requires U.S. citizenship. Please type 'citizen' if you meet this requirement.
Do you meet the hybrid requirements of on-site work in Arlington, VA and Rockville, MD?

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