UX Product Designer - Encore Program

The role centers on solving complex challenges through user-centered design within Deloitte's Encore Program, shaping broad workflow and product direction while delivering high-quality visual and interaction design elements, and leveraging lean UX practices supported by data-driven insights. This position sits within the DT-US Product Engineering team.

Location

Morristown, NJ (onsite)

Compensation

USD 97,000 - 200,000 per year

Experience & Education

Minimum of eight years of experience is required. A degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, or a related field is required.

Responsibilities

• Owns design and usability for a product area and aligns the work with the broader product experience vision.
• Collaborates with cross-functional teams to create engaging, intuitive experiences using an iterative lean UX approach focused on continuous improvement.
• Leads teams in framing and solving complex experience challenges and drives innovative UX efforts that uncover new user value; conducts cross-functional workshops.
• Utilizes expertise in the Experience craft to inform the cross-functional product team, addressing intricate experience problems with effective and elegant solutions.
• Makes strategic design and user experience decisions related to core and new functions and features.
• Develops new approaches to design problems and communicates designs through presentations, mockups, and click-through prototypes that realize the vision.
• Creates strategic big-picture workflows and executes detailed visual and interaction design.
• Partners with user researchers and influences insight studies to discover unresolved interface problems and design opportunities.
• Designs and delivers UX assets including concept designs, user flows, wireframes, usage scenarios, user journeys, and mockups to support intuitive interactions.
• Coordinates business priorities with user needs to craft impactful experiences.
• Collaborates with business stakeholders, engineering, product, and delivery teams to explore solutions that meet strategy objectives and KPI outcomes.
• Contributes to the overall design framework, ensuring a consistent design language and a reusable library of assets across the product suite.
• Engages in hands-on Experience craft modeling by actively participating in projects.
• Performs heuristic evaluations of existing products to identify improvement opportunities.
• Maintains high standards of user-centered design, iterating quickly and testing designs to improve usability and consistency across touchpoints.
• Continuously evaluates design effectiveness, monitors behavioral analytics, and suggests enhancements to optimize the user experience.
• Works well in collaborative UX team settings and can also operate independently as the sole UX designer on a product squad.
• Shares knowledge, practices, and improvements within the experience vertical community of practice and stays current with UX trends.

Requirements

• Ability to work independently and as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Capability to manage and prioritize multiple tasks in a fast-paced environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor others and provide clear guidance

Technologies

• Sketch
• Adobe Creative Cloud
• Figma
• Axure
• InVision
• UXPin
• Balsamiq

Benefits

You may also be eligible to participate in a discretionary annual incentive program, subject to program rules. Any award, if made, depends on various factors including individual and organizational performance.

The Team

US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value and outcomes, leveraging a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte's success.

The Deloitte Encore Program

The Encore Program is designed to enable professionals who have left the workforce to return to work with confidence. It offers an opportunity to sharpen skills in a client service environment, complemented by mentorship to support professional growth. The Encore program provides a meaningful path to reignite a professional career.

How You Will Grow

At Deloitte, professional development plans aim to help individuals at every career level identify and leverage their strengths to perform at their best and excel across their responsibilities.