Product Designer and Researcher

Deloitte Technology’s Product Engineering team builds digital products and technology solutions that support Deloitte’s businesses, service lines, and internal operations. In this onsite role in Morristown, NJ, you will help create user-centered experiences for Deloitte professionals, businesses, and clients, bringing together discovery, design, and research to shape decisions that influence roadmaps.

You will work in a team that connects customer needs, business outcomes, and technology execution through iterative product-delivery practices. You will collaborate across product, engineering, program, design, and research to deliver scalable, high-quality experiences from discovery through deployment.

Responsibilities

• Plan and conduct qualitative and quantitative research, including interviews, usability tests, surveys, and prototype evaluations, to uncover user needs and validate product decisions
• Translate research into personas, journey maps, opportunity areas, and actionable recommendations that inform product roadmaps and design priorities
• Create interactions, wireframes, and prototypes that make complex workflows understandable and enable early testing with users and stakeholders
• Partner with product managers, engineers, program managers, and designers to define problems, prioritize user needs, and iterate solutions across the product lifecycle
• Use usability findings and behavioral data to measure the impact of design decisions and refine the experience
• Facilitate design-thinking workshops and research readouts to align stakeholders and drive decisions
• Maintain design quality and accessibility standards, and contribute to shared design-system and research practices
• Mentor designers and researchers, and lead design or research workstreams

Requirements

• 10+ years of experience designing, researching, or improving digital product experiences using UX design and/or user research methods
• 2+ years of experience leading design or research workstreams or managing design/research practitioners
• Portfolio or work samples showing UX design and user research deliverables for digital products
• Experience planning and conducting qualitative and quantitative research, such as interviews, usability testing, surveys, or prototype testing
• Experience creating wireframes, interaction designs, prototypes, journey maps, or design-system components using tools such as Figma, Adobe Creative Cloud, Sketch, Axure, or InVision
• Ability to travel 10% (average) based on work, clients, and industries or sectors
• Limited immigration sponsorship may be available

Additional details

Salary range: $113,100 to $232,300 per year (reasonable estimate of the current range).

You may also be eligible to participate in a discretionary annual incentive program, subject to program rules, with awards depending on factors including individual and organizational performance.

Bonus: experience with AI-powered products.

Preferred

• Bachelor’s degree in design, psychology, cognitive science, human-computer interaction, or information science
• Experience using behavioral analytics, heuristic evaluation, or controlled comparison testing to assess digital product experiences
• Experience contributing to a design system, DesignOps, or research operations practice
• Experience working on cross-functional product teams using Agile delivery methods