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Job Description

Global KTech is seeking an experienced UI/UX designer to contribute to a Healthcare Contact Center project. The contract role is based in Minneapolis, Minnesota, with a hybrid work arrangement.

Responsibilities

  • Lead user research, interviews, and usability testing to understand user needs and behaviors.
  • Develop user journeys, personas, wireframes, and interactive prototypes.
  • Design intuitive workflows that enhance user satisfaction and efficiency.
  • Create visually compelling UI designs aligned with brand guidelines.
  • Ensure responsive and accessible design across web and mobile platforms.
  • Collaborate with Product Managers, Developers, and stakeholders to define and implement design solutions.
  • Contribute to and maintain design systems, style guides, and UI components.
  • Conduct usability testing and iterate designs based on user feedback and analytics.
  • Stay current with UI/UX trends, tools, and best practices, advocating for user centered design principles.

Requirements

  • Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field, or equivalent experience.
  • Proven experience as a UI/UX designer or in a similar role.
  • A strong portfolio showcasing user centered design projects.
  • Proficiency with design tools such as Figma, Sketch, Adobe XD, or equivalents.
  • Solid understanding of user centered design principles, interaction design, information architecture, and responsive, accessible design.
  • Experience with wireframing, prototyping, and usability testing.
  • Strong communication and collaboration skills.

Technologies

  • Figma
  • Sketch
  • Adobe XD

Location and Work Arrangement

Minneapolis, MN with hybrid remote work arrangement (ZIP 55447).

Experience Requirements

  • Healthcare Contact Center: 10+ years (Required)
  • Figma: 9+ years (Required)
  • Adobe XD: 9+ years (Required)

Job Type

Contract

Compensation

$55.00 - $60.00 per hour

Education

Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field, or equivalent experience.

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