Product Designer

Truemed is hiring a Product Designer to lead end-to-end product design across consumer, merchant, and provider experiences, using LLMs and AI prototyping tools.

Responsibilities

• Own design end to end for initiatives across consumer checkout and qualification, merchant platform and dashboards, marketplace, and internal tooling for Clinical Providers (problem definition through launch and iteration)
• Start work using an LLM (Claude) to clarify user problems, draft interaction flows, surface edge cases, and align quickly with PM and engineering before pixel-level design
• Prototype with AI tools (Cursor, Claude Code, or similar) to build and iterate on flows and lightweight interfaces, using AI-generated code while you guide UX structure, behavior, and quality
• Partner with PMs on strategy, goals, experiments, and success metrics; use results to adjust direction
• Run self-serve research to validate assumptions using friction logs, quick usability tests, merchant interviews, and session replays, treating research as a velocity tool rather than a gate
• Bring work into Figma for full state coverage, component architecture, and production-ready handoff, building foundations for Truemed’s design system as you go
• Design for the 80/20 by embedding judgment and complexity under the hood while keeping default experiences simple, trustworthy, and high-converting
• Shape design culture by establishing critique rhythms, sharing prompts and patterns, and raising the craft bar as the team grows

Requirements

• 4–6 years designing complex products (ideally B2B, fintech, payments, or health tech), with end-to-end shipping experience that moved a business outcome
• Strong problem framing: define what to build and why, not just how it looks; partner with PMs and engineers to set scope, cut features, and ship the version that matters
• Uses LLMs daily to draft flows, write microcopy, explore edge cases, and generate prototypes; has built working interfaces using tools such as Cursor, Claude Code, or Replit
• Experience contributing to or building design systems (component libraries, token structures, interaction patterns) and knowing when to standardize versus deviate
• Exceptional interface taste across transitions, states, loading, error handling, and microcopy, with experience designing checkout flows that build trust
• Can ship a meaningful v0 in under two weeks and repeat the process with imperfect inputs
• Communicates with conviction: presents rationale, participates in critique well, and writes clearly in specs, Slack, and async updates

Technologies

• Claude
• Cursor
• Claude Code
• Replit
• Figma
• LLMs

Benefits

• Comp and equity in the top decile for Series A startups
• Comprehensive medical, dental, and vision insurance with employer sponsored HSA contributions
• 401(k)
• Unlimited PTO
• Based in San Francisco, Los Angeles, or Austin
• Coworking stipend
• L&D Stipend
• 2x/year company offsites and 2x/year team offsite

Bonus (Not Required)

• Experience in payments, fintech, or healthcare, including checkout flows, compliance-adjacent UX, or trust-critical interfaces
• Experience as the first or early designer at a startup, building process and culture
• Familiarity with experimentation frameworks and designing for A/B tests (variant isolation, metric instrumentation)
• Experience with Shopify ecosystem, e-commerce platforms, or multi-sided marketplace design

Location: Austin, TX (onsite)

Minimum experience: 4 years