Lead Product Designer

Allswell is seeking a Lead Product Designer to join a small product team and help shape core patient and provider experiences for the LGBTQ+ mental health community. Reporting to the CTO, this role combines high ownership with close collaboration across product and engineering to turn evidence-based clinical tools into intuitive, engaging user experiences.

Responsibilities

• Ensure the healthcare experience feels welcoming and affirming for the LGBTQ+ mental health community.
• Productize clinical tools that work exceptionally well for this community, supporting people to feel safe, supported, and connected at every step.
• Turn Allswell’s brand into a living design system that defines how it feels to interact with Allswell.
• Lead UX research with patients, therapists, and families, converting ambiguity into clear product direction.
• Design end-to-end user flows and experiences, including the process for creating them, in partnership with product, engineering, clinical ops, and growth.
• Work directly with engineers through delivery to ship polished features.
• Own complex design problems end-to-end by leading user research, building prototypes for quick alignment, and delivering refined solutions with the engineering and product teams.
• Set design direction while staying hands-on to turn ideas into thoughtful, polished product experiences.
• Translate well-studied, evidence-based clinical tools into experiences that feel intuitive, engaging, and relatable.
• Design experiences that help patients get started, stay connected to their therapists, and feel better over time.

Requirements

• 6+ years of product design experience shipping products and features that thousands of people actually use and value.
• A strong, diverse portfolio showing clear, decisive design instincts from user research and prototyping through shipped product.
• Fluency with AI tools, including experimenting aggressively with AI and continuously reevaluating how great designers spend their time.
• A research mindset and genuine energy for speaking with real users.
• A clear, thoughtful, and direct communication style.

Benefits

• Health, dental, and vision.
• Unlimited PTO.

What We’d Love to See

• Experience leading a design team or mentoring other designers.
• Experience designing for healthcare, clinical, or other operationally complex products.
• Experience building 0-to-1 products and operating without a playbook.
• A passion for improving how LGBTQ+ people access affirming, insurance-covered mental health care.

Why You’ll Like Working at Allswell

• The mission: Allswell is building the definitive mental health company for the LGBTQ+ community, and the work is designed to change clients’ lives.
• The scope: You will own core product experiences for both patients and providers, with significant ownership from day one.
• The leverage: Work directly with the CTO and shape the design direction that defines how Allswell looks and feels.
• The trajectory: A growing business with strong outcomes and fast expansion, with room for broader design leadership as the company scales.
• The team: A queer-led company that moves quickly, takes the work seriously, and maintains a high bar.

Equal Opportunity Employer

Allswell is proud to be an equal opportunity employer. The company does not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, or disability status, and especially welcomes candidates from the communities it serves.