The Lead Product Designer will own and shape core end-to-end product experiences for an early-stage digital product. This is a hands-on, design-led role focused on experience strategy, interaction design, usability research, and prototyping, with close collaboration across product and engineering teams. AI tools will be integrated into both the products and the design workflow.
Role Responsibilities
- Design end-to-end user experiences and product workflows
- Create wireframes, prototypes, and interaction designs to bring concepts to life
- Partner closely with Product Managers, Engineers, Researchers, and Design Engineers
- Participate in user research and usability testing activities
- Validate design solutions through testing, feedback, and iteration
- Translate customer and business needs into intuitive product experiences
- Use AI tools as part of the design and prototyping process
- Contribute to product strategy and experience direction for a new digital product
- Support implementation and delivery by collaborating closely with engineering teams
- Continuously improve experiences based on user insights and product learnings
Required Qualifications
- Bachelor’s degree in a related field, or the equivalent through a combination of education and related work experience
- 8 years minimum related work experience
- Strong portfolio demonstrating end-to-end product design work including flows, interaction design, and visual craft
- Experience designing and testing prototypes with real users, and translating findings into design decisions
- Ability to work in iterative development cycles with engineering and product management
- Clear written and verbal communication, including presenting work to stakeholders and leadership
- Comfort with ambiguity, including driving a loosely defined problem toward a validated design direction
Preferred Qualifications
- Experience designing AI-powered or conversational product experiences
- Experience with AI-assisted design and prototyping tools
- Background in fintech, financial services, or other regulated industries
- Experience contributing to or working within an enterprise design system
- Familiarity with moderated and unmoderated research methods
- Experience supporting new product initiatives from concept through launch
Pay Range and Location
Location: Missouri (onsite)
Pay Range: USD 101,200 - 161,900 per yearly
The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions will depend on job-related factors including experience, education, skill, performance, and geographic location where work will be performed. Pay Range: $101,200.00 - $161,900.00/Yr.
Benefits
- Competitive pay
- Comprehensive benefits
- Support for life both in and outside of work
- Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans
- Medical and prescription drug coverage
- H&R Block Retirement Savings Plan (401(k) Plan)
- Employee Assistance Program
- (virtual) fitness center programs
- Associate discount program
- Business Travel Accident Insurance
- Associate Tax Prep benefit
Why Work for This Team
For more than 70 years, H&R Block has led the tax industry and continues to evolve through its Block Next strategy, blending human expertise with digital innovation.
The role is part of a high-performing, connected culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact.
