Staff Product Designer, Mail Growth

Superhuman is hiring a Staff Product Designer to lead design for Mail growth initiatives. The role focuses on helping power users understand and adopt an email experience that delivers early value through onboarding, in-product activation, and purchase moments.

What You’ll Do

• Define and shape experiments that drive users toward clear “aha” moments, moving from early sketches and hypotheses to interactive prototypes and high-fidelity designs.
• Partner closely with PMs and engineers to influence product strategy, including tradeoffs and sequencing in a fast-moving environment.
• Design with both business goals and user needs in mind, collaborating to identify growth opportunities and help shape a cohesive, customer-centric roadmap.
• Use research insights to support feature discovery, habit formation, and early value to increase meaningful adoption across products.
• Track industry trends and ask critical questions, addressing not only functional needs but also the emotional context behind how users work with email.
• Raise design quality across the team through strong craft, consistent high-quality output, and work that supports measurable business impact.
• Prototype, test, and iterate rapidly, using prototypes to validate assumptions and learn what helps users manage email and stay productive on the go.
• Explore and evolve design processes with access to cutting-edge AI tools and workflows.
• Collaborate with a supportive group of designers who provide thoughtful feedback, share ideas openly, and help each other grow.

Requirements

• 5+ years of relevant experience across Product Design and Growth Design, with 3+ years focused on growth, onboarding, monetization/subscription, or activation experiences.
• Comfort designing for complex systems, with a track record of clear, scalable, and delightful user experiences that simplify complex workflows.
• Strength in design craft and execution, including prototyping, visual and interaction design, typography, layout, and visual hierarchy.
• Experience and curiosity building AI-powered products, including designing for trust, speed, and user control.
• Strong collaboration with a bias to action, including the ability to create clarity when direction is ambiguous.
• Exceptional storytelling and influence, turning ambiguous problems into a compelling vision that can move senior leadership and align cross-functional teams.
• Location: join the San Francisco, Seattle, or New York offices, or work from a home office anywhere in the United States or Canada.

Location and Work Model

The position is based in San Francisco, CA with a hybrid setup available. Superhuman also offers a remote-flexible working model for this particular role on the Mail team. For those in San Francisco, New York City, or Seattle, hybrid work is also available.

Compensation

Salary range (base pay): USD 210,000 - 310,000 per year (with zone-based ranges below).

• Zone 1: $230K – $310K
• Zone 2: $210K – $290K

Equity: Offers equity.

Superhuman uses a market-based approach to compensation, and base pay may vary by location. US locations are categorized into two compensation zones based on proximity to hub locations. Expected salary ranges may be modified in the future, based on job-related knowledge, skills, and experience.

Benefits

• Excellent health care (medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including caregiving, pet care, wellness, and home office support)
• Annual professional development budget and opportunities