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Job Description

Imprint is hiring a Staff Product Designer in New York, NY (onsite) to lead complex initiatives that improve member experiences.

Responsibilities

  • Collaborate with Product and Engineering to uncover high-impact opportunities tied to customer needs, business goals, and product insights
  • Define problems proactively, challenge assumptions, and influence product priorities and direction
  • Lead complex, ambiguous workstreams from discovery through launch and iterative improvement
  • Blend near-term product improvements with longer-term opportunities to improve the customer experience
  • Bring structure to ambiguous problems, enabling teams to make thoughtful decisions and move forward
  • Own the end-to-end design process: discovery and concept exploration, through detailed interaction design, prototyping, and delivery
  • Translate complex financial products and workflows into simple, intuitive, engaging experiences
  • Explore multiple solution approaches, define design principles, and explain the rationale behind decisions
  • Create experiences that balance usability, accessibility, business objectives, and technical feasibility
  • Partner with Engineering during implementation to maintain quality and integrity of shipped work
  • Validate solutions using research, data, and customer feedback to drive continuous product improvement
  • Build trusted partnerships with Product Managers and Engineers as an equal contributor to product outcomes
  • Facilitate collaborative problem-solving around shared goals and well-considered solutions
  • Navigate competing priorities and constraints, making pragmatic tradeoffs while protecting the customer experience
  • Communicate design decisions clearly to align stakeholders and leadership
  • Take shared ownership of product outcomes, beyond design deliverables
  • Maintain a high bar for UX craft, interaction design, and overall experience quality
  • Contribute to a culture of critique, continuous learning, and collaborative problem-solving
  • Mentor designers and teammates to strengthen craft, judgment, and strategic thinking
  • Identify opportunities to improve design practices, workflows, and collaboration across the organization
  • Help evolve and adopt the design system, balancing consistency with opportunities for innovation
  • Use emerging AI tools and workflows to accelerate discovery, exploration, prototyping, and execution
  • Experiment with new working methods to increase design velocity without reducing quality
  • Help shape how Design collaborates with Product and Engineering as AI changes product development
  • Bring curiosity and adaptability, including a willingness to challenge traditional approaches to software design and building

Requirements

  • 7+ years of product design experience, including leading complex, high-impact initiatives from discovery through launch and iteration
  • Exceptional UX and interaction design skills shown through strong craft, thoughtful problem-solving, and measurable outcomes
  • Strong product judgment connecting customer needs with business goals and balancing near-term improvements with long-term vision
  • Proven ability to independently identify opportunities, frame problems, explore compelling solutions, and influence product direction
  • Strong partnership with Product and Engineering to navigate ambiguity, evaluate tradeoffs, and prioritize based on impact and effort
  • Excellent communication and storytelling skills to articulate design rationale, build alignment, and influence stakeholders at all levels
  • A pragmatic, iterative design approach balancing speed and quality through feedback and thoughtful phasing of solutions

Technologies

  • Figma
  • Storybook
  • Design tokens
  • React
  • TypeScript

Benefits

  • Competitive compensation and equity packages
  • Leading configured work computers of your choice
  • Flexible paid time off
  • Fully covered, high-quality healthcare, including fully covered dependent coverage
  • Additional health coverage including access to One Medical and an option to enroll in an FSA
  • 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
  • Access to industry-leading technology across business units, aligned with investing in team resources that support innovation, optimization, and productivity

Nice to have

  • Experience designing complex financial products, consumer fintech experiences, or regulated workflows
  • Experience working in fast-moving, high-growth startup environments
  • Experience evolving and scaling design systems, improving patterns, strengthening consistency, and contributing to a more cohesive product experience
  • Familiarity with experimentation, product analytics, and research-driven design
  • Experience using AI-assisted design, prototyping, or development tools
  • Familiarity with frontend technologies and modern design-to-development workflows

Stack

  • Figma, Storybook, design tokens
  • Frontend component libraries (React/TypeScript)
  • AI-assisted design and development tooling

What success looks like

  • Led meaningful product initiatives from problem definition through launch, delivering measurable customer and business impact
  • Built trusted partnerships with Product, Engineering, Commercial, and other stakeholders to shape priorities and improve product decisions
  • Introduced thoughtful, innovative, intuitive solutions to complex customer problems while maintaining high standards for usability and craft
  • Helped teams move faster and make better decisions through clear design rationale, effective collaboration, and pragmatic execution
  • Elevated design quality through mentorship, critique, shared practices, and contribution to the design system
  • Helped evolve how design and product teams build together, adopting new tools and approaches to improve effectiveness

Compensation and location

  • Location: New York, NY (onsite)
  • Salary: USD 190,000 - 250,000 per year

Learn more about how Imprint builds on their engineering blog: https://tech.imprint.co/

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