Intuit is hiring a Sr. Staff Product Designer to build and scale AI-native, hands-on customer experiences for TurboTax in Mountain View, CA (onsite).

Design and prototype AI-powered experiences using code-assist tools, prompting and skills
Use working prototypes to explore ideas and evaluate them with customers
Define what “great” looks like for AI behavior by setting expectations, scenarios, and quality criteria with engineering and AI science
Help evaluate AI outputs against defined criteria
Create AI experiences that feel intuitive, transparent, and trustworthy for diverse user groups
Shape strategy and direction for AI-acceleration initiatives through design thinking, customer experimentation, and data
Drive end-to-end team outcomes by identifying customer problems, defining requirements, and delivering across web and mobile with velocity and rigor
Balance long-term considerations with continuous shipping
Deliver frameworks, principles, and designs that accelerate large initiatives and align stakeholders across teams and business units
Contribute to the Intuit design system and tools, extending them for AI-native patterns including conversational, generative, and agentic UI
Advocate as a subject matter expert using strong narratives to drive adoption of AI-accelerated tools and processes for designers, developers, and partners
Mentor others and lead through facilitation so teams learn from your approach

Bachelor’s degree or equivalent experience
8+ years of product design experience (interaction, product, service design, or related field) with a strong online portfolio
Proven track record shipping quality visual and interaction design for complex end-to-end flows across multiple teams
Demonstrated ability to integrate AI tools and hands-on prototyping with code-assist workflows
Clear point of view on how AI will change product-building craft
Practical experience with enterprise-grade design systems or tools, including advocacy that drove breakthrough adoption
Strong user-centered design practice (design thinking, storytelling, concept visualization, customer research) working closely with engineering, product, and research partners
Ability to set a vision and inspire others
Highly collaborative approach that synthesizes multiple perspectives and communicates outcomes across the organization
Mastery of design tools, agile development methods, and accessibility requirements in both design and code
Capability to simplify complex ideas, work within technology constraints, and manage ambiguity with confidence

Experience writing prompts and skills, and creating rubrics, evaluation criteria, and golden datasets
Ability to score outputs by hand or with automated evaluation
Comfort working in a prompt file or a rubric as readily as in Figma
Debugging mindset to identify whether an AI output misses the mark due to the prompt, system, or input, and know how to fix it
Working knowledge of how generative systems use context, including instructions, retrieved knowledge, skills, tools, and memory
Foundational knowledge of information architecture, taxonomy, and content modeling, with comfort using JSON and YAML and version control
Knowledge of conversation design and narrative techniques for single- and multi-page flows
Experience with A/B testing and judgment on when to use generated versus static content

Competitive compensation package with a strong pay-for-performance rewards approach
May be eligible for a cash bonus
May be eligible for equity rewards
Benefits per Intuit plans and programs

Location: Mountain View, CA (onsite)

Salary: USD 203,000 - 274,500 per year

Sr. Staff Product Designer

Job Description