Senior UI/UX Designer

At Contact Government Services, LLC, this onsite role in San Francisco calls for a Senior UI/UX Designer to lead a broad federal technical support initiative. You will partner with federal engineers and clients across multiple sites and applications to shape usable, scalable digital experiences. The compensation ranges from USD 120,000 to 200,000 per year, and a Bachelor’s degree plus a Public Trust clearance are among the prerequisites.

Responsibilities

• Lead full-scale UX design efforts, including research, blueprinting, and evaluation of existing systems.
• Oversee planning, design, and implementation of multiple sites and applications across several clients in a fast-paced environment.
• Head all phases of user research and analysis to inform the creation of highly usable web pages, application interfaces, and other dynamic solutions.
• Collaborate with federal practice engineers and federal clients to define, design, and implement innovative, intuitive solutions for use by the federal customer and their stakeholders.
• Create wireframes, storyboards, and site maps to effectively communicate interaction and design ideas for websites and applications.
• Develop scalable design resources to aid project collaboration and the expansion of ECS creative services.

Requirements

• Bachelor's Degree.
• Must be able to obtain a Public Trust.
• Strong UX design experience.
• 10+ years combined professional design experience (UCD, UI/UX design).
• Robust online portfolio demonstrating research-driven decisions in the design of responsive web and mobile applications.
• Results-oriented problem solver with high standards for quality, accuracy, attention to detail, and overall excellence.
• Expertise in user research methodologies, user-centered design principles and frameworks, and UI design standards.
• Advanced understanding of user personas, user flows, affinity mapping, and other research tools.
• Strong grasp of the website development lifecycle from discovery through user testing and evaluation.
• Experience evaluating existing systems to identify UX issues and develop recommendations.
• Experience designing web and mobile apps that comply with 508 and USWDS standards.
• Ability to prioritize features while balancing user goals and business requirements.
• Experience taking designs from wireframes to final high-fidelity UI mockups.
• Experience establishing rapid customer feedback loops to inform design at critical stages.
• Self-starter with the ability to work independently as well as in a team.
• Proven success on projects built from scratch and on redesigns of established platforms or products.
• Experience mentoring or leading junior designers.
• Advanced coding knowledge (HTML, CSS, and JS).
• Advanced proficiency in Adobe xD, InDesign, Illustrator, and Photoshop.

Technologies

• HTML
• CSS
• JS
• Adobe xD
• InDesign
• Illustrator
• Photoshop
• US Web Design System (USWDS)

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Ideal to have

• Excellent interpersonal and client-focused skills, interacting well with all levels of staff and partners with a positive and enthusiastic attitude.
• Experience using Agile methodology to manage projects.
• Experience creating and modifying data visualizations.
• Proficient in Microsoft Office Suite.