Senior Staff Product Designer

Intuit Credit Karma is hiring a Senior Staff Product Designer in Oakland, CA (onsite) to lead end-to-end customer experience design across personal finance and money management products.

Responsibilities

• Lead design initiatives for Intuit Credit Karma engagement features, shaping the member journey and product vision.
• Translate complex financial concepts into experiences that are simple, accessible, and engaging.
• Create user flows, wireframes, prototypes, and high-fidelity designs that balance member needs, business goals, and technical feasibility.
• Use research and data to inform design choices, test hypotheses, and continuously refine solutions.
• Advocate for design excellence and accessibility, ensuring touchpoints reflect Credit Karma’s brand and values.
• Contribute to and extend design systems to support consistency and scalability across products.
• Work on scalable platform solutions with velocity and rigor by leveraging and contributing to the Intuit design system and innovating with new and existing tech capabilities.
• Lead delivery of high-level frameworks to understand the problem space, detailed design specifications for end-to-end initiatives, and ideal state prototypes.
• Apply strategic thinking to design and deliver innovative end-to-end user experiences across web and mobile, optimizing among user needs, business goals, and technological realities.
• Drive cross-platform designs with a mobile-first focus to deliver best-in-class customer experiences.
• Leverage customer insights and data to ground design decisions in customer empathy and real user needs.
• Mentor and guide other designers to elevate design practice across the Credit Karma team.
• Drive design strategies, frameworks, principles, and designs across a broad range of projects to accelerate large initiatives and align stakeholders across teams and business units.
• Bring a bold vision and design strategy across multiple areas in the ecosystem, connecting dots across strategies and initiatives for the largest impact.
• Act as a lighthouse for identifying and executing high-impact growth design work and setting a gold standard across the Product organization.
• Provide mentorship and thought leadership to cultivate a culture of high velocity, experimentation, bias for action, and shared learnings.
• Partner with product management and engineering to define strategy, identify opportunities, and deliver experiences that drive measurable impact.
• Operate with autonomy while partnering with stakeholders across Design, Development, Product Management, Data/Analytics, and Service Design.
• Use strong storytelling to visualize ideas and concepts for internal leaders, partners, and customers.
• Apply facilitative leadership to drive decisions toward the best outcome for stakeholders and inspire collaboration.

Requirements

• 10+ years of UX/UI/Product design experience, including at least 2 years in a staff or senior staff-level role.
• Significant experience in mobile app design.
• Strong portfolio showing end-to-end product design and the ability to tackle ambiguous problems.
• Exceptional visual, interaction, and systems design skills with strong attention to detail.
• Deep understanding of human-centered design, accessibility, and usability principles.
• Expert knowledge using user-centered design processes in collaboration with customers and cross-functional teams (engineering, product management, user research).
• Deep knowledge of UX methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing, and design principles.
• Familiarity with mobile design guidelines and best practices, including Apple Human Interface Guidelines and Material Design.
• Proven track record shipping impactful consumer-facing digital products, ideally in fintech, banking, or financial wellness, with a track record in mobile product development.
• Ability to influence at multiple organization levels while balancing business needs with member advocacy.
• Proven track record setting a vision for great customer experiences and delivering products known for delightful, easy-to-use experiences.
• Experience collaborating cross-functionally with product, engineering, and research.
• Strong communication skills to present and rationalize design decisions clearly.
• Facilitative leadership skills that build positive, collaborative relationships and raise the bar as an effective leader of positive change.
• Passion for helping people achieve better financial outcomes and for creating products that resonate emotionally.
• Organized, self-directed, efficient, and able to manage multiple complex projects on time.

Technologies

• Apple Human Interface Guidelines
• Material Design

Compensation & Benefits

• Competitive compensation package with strong pay for performance rewards.
• May be eligible for a cash bonus, equity rewards, and benefits based on applicable plans and programs.
• Pay range for this position (Oakland): USD 203,000 - 274,500 per year.
• Pay range for this position (Mountain View, CA): USD 203,000 - 274,500 per year.
• Base pay offered depends on job-related knowledge, skills, experience, and work location.
• Intuit conducts regular comparisons across categories of ethnicity and gender to support ongoing fair pay.