Senior Product Designer

Join Veterinary Emergency Group (VEG) and help shape technology that improves the customer experience. In this onsite White Plains, NY role, you will lead product design work that turns research and collaboration into production-ready UI. You’ll also contribute to a design system, help define styling guidelines aligned with VEG’s brand identity, and test AI design tools to streamline the design process.

What you’ll do

• Lead user research for the product, including interviews and focus groups as needed
• Observe users in their working environment to understand how they interact with the software application and identify opportunities for improvement
• Create low to high fidelity mockups, build prototypes for proposed solutions, and coordinate user testing sessions with hospital employees and customers to validate ideas
• Participate in implementation kick off meetings so stakeholders, developers, and testers understand, implement, and verify the intended user experience
• Provide written guidance for software engineers describing expected behavior and UI design
• Perform UI reviews of completed development work to help ensure new features are production ready
• Collaborate with brand, marketing, and other designers to develop a design system and styling guidelines that represent VEG’s brand identity across products
• Test and vet new AI design tools to help streamline design processes
• Build interactive prototypes for solution validation

What you bring

• 5-10 years of experience in UX/UI product design, working on both browser-based and native mobile applications
• Creative, detail-oriented approach to solving problems
• Strong communication skills, including experience presenting research findings
• Value efficiency through design systems aligned with frontend frameworks
• Proficiency with Figma, Adobe Creative Suite, GitHub, and Pendo
• Experience with AI design tools such as Stitch, Claude Design, or Figma Make

Tools you’ll use

Figma, Adobe Creative Suite, GitHub, Pendo, Stitch, Claude Design, Figma Make

Compensation and benefits

• Competitive compensation: $150,000 - $190,000 base salary + bonus + benefits
• Comprehensive health and wellness benefits, plus access to free therapy or counseling
• Paid parental leave, up to 10 weeks at 100% of regular salary, with inclusive fertility and family-building care for all types of families
• Unlimited PTO for vacation or sick days
• Generous referral rewards
• Casual office attire
• Ability to bring your fur baby to work
• Cool VEG swag
• Food in the fridge and free lunches twice a week
• Company laptop
• Monthly cell phone reimbursement

Better together: why in-person matters at VEG HQ

• Time in the office supports stronger connections, meaningful conversations, and better results
• Free parking and a shuttle from the White Plains Metro-North station

DEI at VEG

• Diversity is treated as a strength that supports innovation and kindness
• Mission: “Helping people and their pets when they need it most.”
• Committed to creating an environment that reflects the diverse communities they serve
• Focused on equitable opportunities for growth, inclusive decision-making, and ensuring everyone’s perspective is considered

Location: White Plains, NY (onsite)

Experience: 5 years minimum