Senior Product Designer

The Senior Product Designer role sits within Verizon Business Group’s Digital Experience Platforms Design Team, supporting the design of the business customer experience across digital and assisted sales and service journeys. The position emphasizes polished, intuitive experiences and hands-on collaboration with cross-functional partners to advance AI-assisted design workflows and improve customer lifecycle touchpoints.

Responsibilities

• Lead end-to-end work from problem framing and concept development through delivery, applying strong design judgment, attention to detail, and craft to create experiences that feel simple, elegant, and easy to use.
• Collaborate with cross-functional teams, including product managers, engineers, and researchers, to understand user needs and business goals and translate them into effective design solutions.
• Produce wireframes, prototypes, and high-fidelity designs using industry-standard design tools, AI tools (Figma Make, Gemini, Claude, NotebookLM), and generative workflows.
• Shape decisions using data, customer insights, product thinking, experimentation, and clearly stated design rationale.
• Set and maintain the quality bar for AI-assisted design work, ensuring high standards for craft and usability.
• Develop clear narratives that communicate product opportunities and requirements.
• Deliver experience improvements and optimize customer lifecycle touchpoints.
• Strengthen design culture through active participation in critiques and design workshops.

Requirements

• Either a Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience, shown through work experience and/or military experience.
• Four or more years of design experience, supported by a strong portfolio demonstrating user-centered product thinking, polished visual craft, and thoughtful interaction design for complex ecosystems.
• Experience presenting and justifying design decisions to stakeholders and cross-functional teams.
• Demonstrated ability to produce high-fidelity design deliverables aligned with visual design principles and design system specifications.
• Experience independently driving design processes from discovery through launch while balancing user needs, technical constraints, and business goals.
• Ability to guide decision-making using structured thinking, clearly articulated rationale, and user-centered research.
• Experience with experimentation, metrics, or data-informed design decisions.
• Demonstrated experience designing shopping and commerce flows.

Tools and Technologies

• Figma Make
• Gemini
• Claude
• NotebookLM

Schedule and Work Location

• Location: Basking Ridge, NJ (hybrid)
• Weekly hours: 40
• Hybrid expectations: Defined work location with working from home and a minimum of three days per week in the office, as set by your manager.
• Employees are responsible for maintaining compliance with hybrid work policies.

Compensation and Salary Range

• Salary varies by location and confirmed job-related skills and experience.
• This is an incentive based position with the potential to earn more.
• For part-time roles, compensation is adjusted to reflect hours.
• Annual salary range for listed location(s) based on a full-time schedule: $107,000.00 - $205,000.00.
• Annual salary range for the New York location(s) based on a full-time schedule: $117,500.00 - $205,000.00.

Benefits

• Health and wellness benefit options including medical, dental, and vision
• Short and long term disability
• Basic life insurance
• Supplemental life insurance
• AD&D insurance
• Identity theft protection
• Pet insurance
• Group home & auto insurance
• Matched 401(k) savings plan
• Up to 8 company paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Opportunity for premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service

Equal Employment Opportunity

Verizon is an equal opportunity employer. Qualified applicants are evaluated without regard to veteran status, disability, or other legally protected characteristics.