Staff Product Designer, APM

Staff Product Designer for Datadog's APM team in New York, NY (hybrid), owning end-to-end design across instrumentation, troubleshooting, and observability workflows in complex distributed systems.

Responsibilities

• Establish yourself as a design leader within APM by proactively identifying opportunities and guiding design strategy across multiple product areas and workflows.
• Collaborate closely with product managers and engineers to craft intuitive experiences for highly technical systems, balancing user needs with platform scalability and engineering constraints.
• Champion end-to-end product thinking across onboarding, instrumentation, troubleshooting, debugging, runtime analysis, and performance investigation workflows.
• Navigate ambiguity and shape product direction through research, systems thinking, prototyping, and iterative execution.
• Leverage AI-assisted workflows and prototyping tools to rapidly explore concepts, validate ideas, and accelerate iteration throughout the design process.
• Partner with engineering through implementation, prototype interactions in code when appropriate, and refine product quality in production-like environments.
• Bridge the gap between technical requirements and user needs, advocating for customers while influencing strategic product decisions.
• Plan and synthesize qualitative and quantitative research to identify pain points, validate solutions, and guide roadmap decisions.
• Communicate design rationale clearly and persuasively across design, engineering, product, and executive stakeholders.
• Mentor and support other designers by sharing feedback, frameworks, and workflows to raise overall quality across the organization.
• Contribute to the evolution of AI-enabled design workflows, helping teams rethink how products are explored, prototyped, and shipped.

Requirements

• 10+ years of experience in digital product design.
• A portfolio that demonstrates a track record of designing and shipping complex technical products and system-oriented workflows.
• Experience designing for developer platforms, observability tools, infrastructure products, or other highly technical domains.
• Comfort operating in ambiguous environments and influencing product direction through systems thinking and product judgment.
• Proven ability to conduct research, synthesize insights, and influence product strategy across cross-functional teams.
• History of telling compelling stories that build alignment, influence stakeholders, and articulate a clear product and design vision.
• Thoughtful about edge cases, scalability, information architecture, and designing for technical depth without sacrificing usability.
• Proactive in leading initiatives from concept to execution, balancing priorities and navigating complex stakeholder environments.
• Thrives in cross-functional collaboration and is comfortable working closely with engineers throughout implementation.
• Fluent in modern design and prototyping tools, actively exploring AI-assisted workflows to improve iteration speed, prototyping, implementation collaboration, and product quality.
• Interested in evolving how design teams work through code-aware tooling, AI-assisted prototyping, and emerging design-engineering workflows.
• Gives and receives feedback well, proactively mentoring other designers to elevate the broader team's quality.

Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• Continuous professional development, product training, and career pathing.
• Interdepartmental mentor and buddy program for in-house networking.
• Inclusive culture with the option to join Datadog Community Guilds (employee resource groups).
• Access to Inclusion Talks and internal panel discussions.
• Free global mental health benefits for employees and dependents aged 6 and up.
• Competitive global benefits.