Amazon is hiring a Senior Product Designer to lead the mobile-first, AI-native candidate experience for Amazon Connect Talent.

Lead end-to-end design for the mobile-first, AI-native candidate experience for Amazon Connect Talent
Co-own AI behavior with engineering and data science, including how the interview adapts, how uncertainty is surfaced, how the experience fails gracefully, and how calibrated trust is earned
Design for high-volume interviewing on candidates’ own devices, treating that environment as the primary constraint (not a responsive adaptation)
Build AI-coded prototypes to address open questions and drive alignment across teams
Define standards for when AI-generated work is acceptable versus when hand-craft is required, while raising the team’s AI fluency
Frame problems as much as solve them by surfacing risks others may not see and driving clarity while strategy is still forming
Establish interaction and visual standards that support longevity as the product grows, prioritizing durability over launch
Influence partner teams across product, engineering, and data science, acting as the designer leaders seek out for product decisions
Default to a recommendation approach: take a clear position, argue with data, and defend decisions to senior leadership
Prioritize ruthlessly by balancing short- and long-term customer needs and connecting design work to measurable results
Mentor designers to strengthen craft and expand AI fluency

7+ years of design experience
Experience carrying design concepts through exploration, development, and into deployment or mass production
Experience developing, deploying, and managing AI products at scale
Experience with prototyping and implementation
Experience designing for both mobile and desktop applications
Experience building complex software systems delivered to customers, or experience designing or architecting (design patterns, reliability, and scaling) of new and existing systems
Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
Experience designing and executing online customer experiences

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Design team for Connect Talent sits inside AWS Applied AI Solutions, covering products shipped but not yet mature
Work includes surfaces with live customers, real usage data, and design questions still open

Work safely and cooperatively with other employees, supervisors, and staff
Adhere to standards of excellence despite stressful conditions
Communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service
Follow all federal, state, and local laws and Company policies
Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position
Duties and responsibilities include the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation
Pursuant to the Los Angeles County Fair Chance Ordinance, Amazon will consider for employment qualified applicants with arrest and conviction records

Location: New York, NY (onsite)

Compensation: USD 137,800 - 205,000 per yearly

Sr. Product Designer, AWS Applied AI Solutions

Job Description