Senior UI/UX Designer

The Senior UI/UX Designer will join the Information Technology department of Contact Government Services, LLC in Charlotte, NC on site. This full-time position supports a large federal agency through user research, UX design, and cross-team collaboration.

Responsibilities

• Lead full-scale UX design efforts to include research, blueprinting, and evaluating existing systems
• Manage the planning, design, and implementation of multiple sites and applications across multiple clients simultaneously in a fast-paced environment
• Lead all phases of user research and analysis needed to inform the creation of highly usable web pages, application interfaces, and other dynamic solutions
• Collaborate with federal practice engineers and federal clients to define, design, and implement innovative, beautiful, intuitive solutions for use by our federal customer and their stakeholders
• Create wireframes, storyboards, and site maps to effectively communicate interaction and design ideas for websites and applications
• Create scalable design resources to aid in project collaboration and the expansion of ECS creative services

Requirements

• Bachelor's Degree
• Must be able to obtain a Public Trust
• Strong UX design experience
• 10+ years combined professional design experience (UCD, UI/UX design)
• Strong online portfolio that showcases the candidate’s ability to make research-driven decisions in the design of responsive web and mobile applications
• Results-oriented problem solver with high standards for quality, accuracy, attention to detail, and overall excellence
• Expertise in user research methodologies, user centered design principles and frameworks, and user interface design standards
• Advanced understanding of user personas, user flows, affinity mapping, and other research tools
• Strong understanding of the life cycle process of website development (discovery, planning, design, requirements, coding, testing, and user testing and evaluation)
• Experience evaluating existing systems and processes to identify UX issues and develop UX recommendations
• Experience designing web and mobile applications that are compliant with 508 and USWDS standards
• Experience prioritizing features while accounting for user goals and business requirements
• Experience carrying designs from start to finish, from wireframes to delivery of final high-fidelity UI mockups
• Experience establishing and maintaining rapid customer feedback loops to inform design at critical stages
• Self-starter, motivated, confident and has ability to work independently as well as in a team environment
• Success on projects designed from scratch as well as redesigns for established platforms or products
• Experience mentoring/leading junior designers
• Advanced coding knowledge (HTML, CSS, and JS)
• Advanced proficiency in Adobe xD, InDesign, Illustrator, and Photoshop

Technologies

• HTML
• CSS
• JS
• Adobe xD
• InDesign
• Illustrator
• Photoshop
• USWDS

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Ideally, you will also have

• Excellent interpersonal and client focused skills; interacts well with all levels of staff and partners with a positive and enthusiastic attitude
• Experience using Agile methodology to manage projects
• Experience creating and modifying data visualizations
• Proficient in Microsoft Office Suite