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Job Description

Join EFC, Inc. as a Senior Product Designer in a hybrid role focused on customer discovery, research-to-roadmap translation, and strategic design leadership in an evolving environment.

Responsibilities

  • Plan, run, and synthesize qualitative customer research, including interviews, workflow mapping, and usability testing.
  • Convert research outputs into clear product guidance to influence roadmap and feature prioritization.
  • Assess and iterate on AI-generated and engineering-built UI, defining standards for what “good” looks like for the product experience.
  • Collaborate across functions to review and challenge one-off feature requests, advocating for solutions grounded in user and market needs.
  • Lead design strategy in contexts where workflows must be deeply understood before building.

Requirements

  • Outcome-driven senior product design experience with a strong research foundation.
  • Proven ability to independently conduct qualitative research and synthesize insights into actionable product direction.
  • Strong judgment around product and design quality, including guiding UI decisions beyond execution.
  • Comfort working in ambiguity and shaping structure where it does not yet exist.
  • Excellent communication skills and ability to influence cross-functional partners.

Compensation

  • Salary: USD 110,000 per year
  • Pay range note: From $110,000.00 per year

Work Location

  • Hybrid remote in Chevy Chase, MD 20815

Benefits

  • Paid time off
  • Sick leave
  • Holiday pay
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Short and Long Term Disability
  • Life insurance
  • Parental leave
  • Retirement plan

How to Apply

  • Send your resume, cover letter, and relevant supporting documents
  • Include a portfolio link or work samples

Language

  • English (Required)

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