Senior Product Designer

Chewy offers a comprehensive compensation package and a culture built on curiosity, collaboration, and customer obsession. This onsite Senior Product Designer role in Boston, MA pays USD 149,000 – 225,000 per year, with new hire equity grant and annual equity grant, annual bonus eligibility, a 401(k), and a broad benefits slate. You will shape digital experiences across Chewy's ecosystem from discovery through launch, partnering with product managers, engineers, researchers, content strategists, and designers to deliver intuitive, impactful experiences.

Benefits

• Medical/Rx
• Vision
• Dental
• Life
• Disability
• Hospital indemnity
• Critical illness
• Accident
• Parental leave
• Family services benefits
• Backup dependent care
• Flexible spending accounts
• Telemedicine
• Pet adoption reimbursement
• Employee assistance program
• 10% off pet insurance
• 20% off at Chewy.com
• 401(k)
• New hire equity grant
• Annual equity grant
• Annual bonus eligibility
• Unlimited PTO
• Six paid holidays per year
• Paid sick and family leave

Why you’ll love working here

• Design products that improve the lives of millions of pet parents
• Collaborate with talented designers, researchers, engineers, and product leaders
• Influence product strategy from discovery through delivery
• Work in a culture that values curiosity, experimentation, customer obsession, and continuous learning
• Help shape the future of digital experiences across one of the fastest-growing e-commerce and healthcare ecosystems

Responsibilities

• Translate customer insights, business goals, and technical constraints into intuitive, user-centered product experiences
• Design elegant solutions that balance usability, scalability, and business impact
• Create thoughtful interactions that simplify complex workflows and delight users
• Lead projects through the full product design lifecycle from discovery and research through wireframes, prototypes, visual design, testing, and implementation
• Iterate designs based on user feedback, analytics, and cross-functional collaboration
• Advocate for customer needs while balancing business objectives and technical constraints
• Partner with Product Management, Engineering, Research, Content Design, and other cross-functional teams to define product strategy and deliver exceptional experiences
• Facilitate design discussions and communicate decisions effectively to stakeholders at all levels
• Build alignment across teams through clear storytelling and thoughtful design rationale
• Champion high-quality craft, including interaction design, visual design, accessibility, and usability
• Contribute to and evolve design systems, patterns, and best practices
• Help foster a collaborative design culture by sharing knowledge, providing feedback, and continuously improving how we work
• Apply systems-thinking to solve problems across the broader customer journey and touchpoints
• Identify opportunities to improve experiences beyond the immediate project scope
• Balance long-term vision with iterative delivery

Requirements

• 5+ years of experience in Product Design, UX Design, Interaction Design, Information Architecture, or related discipline
• Experience leading complex product design initiatives from concept through implementation
• Proven success designing digital products across web and/or mobile platforms
• Strong portfolio demonstrating end-to-end product design thinking, customer-centered problem solving, and measurable business impact
• Expertise in interaction design, information architecture, prototyping, and visual communication
• Experience using design systems and contributing to scalable design patterns
• Excellent communication and presentation skills with the ability to influence cross-functional partners and senior stakeholders
• Comfort navigating ambiguity and facilitating collaborative decision-making
• Strong storytelling skills that clearly communicate design rationale and customer insights
• Passion for deeply understanding users through research, data, and continuous learning
• Ability to simplify complex problems into intuitive, accessible experiences
• Experience balancing customer needs, business goals, and technical feasibility
• Bachelor's degree in Design, Human-Computer Interaction, or related field, or equivalent professional experience