Senior Manager, User Interface/User Experience

Salesforce is seeking a Senior Manager of User Interface and User Experience to guide the design for Automation Services and Flow Builder, with a strong emphasis on AI powered automation, scalable design standards, and cross functional leadership. This onsite role in San Francisco blends strategic direction with hands on mentorship to help designers thrive within a rapidly evolving platform. The compensation range for this position is USD 172,500 to 285,800 per year.

Responsibilities

• Foster wellbeing and psychological safety, manage day to day prioritization, and create space for designers to learn, grow, and perform at their best.
• Lead and grow a high impact UX team building AI powered, cross platform automation experiences, with a focus on Flow Builder and the Automation Services platform.
• Define and uphold design standards to minimize redundant interface work, and scale accessibility, quality, and consistency through shared systems, critique, and documentation.
• Drive strategic initiatives and continuous improvement across the Automation Services portfolio, using research, data, and experimentation to align user centered solutions with business goals and long term strategy.

Requirements

• 6+ years of design leadership experience, with a track record of hiring, coaching, and developing high performing Product Designers within automation or AI platform domains.
• Own the design quality bar for a product area and elevate craft across a team, balancing the needs of both novice and expert users.
• Influence product and function level roadmaps by surfacing insights and clarifying ambiguity, shaping priorities alongside Product and Engineering leadership.
• Active use of AI tools in your own practice and ability to guide a team through AI native workflows, including agent design, persona development, and evaluating AI generated prototypes and documentation.
• Background in Design, Human-Computer Interaction, Front-End Development, or equivalent practical experience.

Technologies

• Flow Builder

Benefits

• Time off programs
• Medical
• Dental
• Vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

The Experience

Salesforce Automation Services is the team behind Flow Builder and the automation layer that powers Agentforce. Millions of admins and developers rely on these tools every day, with billions of automations executed each month. As automation becomes agentic, with users increasingly instructing and collaborating with AI across workflows, this role will lead the next chapter of design leadership for the platform, guiding how teams design, ship, and refine AI empowered experiences.

Even Better If

• You have designed or managed teams focused on platform automation, workflow, or low code / no code building tools.
• You have direct experience with Salesforce automation products such as Flow Builder, or have shipped products where people plan, act, and refine work alongside AI.
• You have partnered closely with design systems and accessibility teams to scale consistent, inclusive experiences.

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via this Accommodations Request Form.