Product Designer III – Comms Hub

Expedia is hiring a Product Designer III to help build the Comms Hub, creating frameworks and tools for consistent, personalized communications across Expedia Group brands.

Responsibilities

• Design simple, elegant, trustworthy experiences that improve user engagement, product performance, and business impact, while maintaining a high design quality bar.
• Use research and testing findings to uncover insights and make informed design decisions from multiple information sources to arrive at the right solution.
• Deliver traveler-centric product narratives using effective visual storytelling for a range of internal and external stakeholders.
• Thoughtfully apply emergent agentic design and prototyping tools to streamline design processes without reducing quality.
• Partner with Product and Engineering stakeholders, collaborating on requirements, concepts, and deliverables as appropriate.
• Work with developers to support seamless implementation and understand the difference between hard tech constraints and opportunities to challenge conventions.

Requirements

• Bachelor’s or equivalent in Product Design, User Experience Design, Human-Computer Interaction, or a related field.
• 5+ years of professional experience in Product Design, User Experience Design, or a related field.
• Experience translating product requirements into design strategy, then executing that strategy to deliver design solutions that meet those requirements.
• Experience mapping customer journeys and using user stories and personas to shape design strategy.
• Experience creating design deliverables across multiple fidelities, including wireframes, mockups, and prototypes.
• Experience using design systems and shared component libraries to support consistency and velocity.
• Experience leveraging emergent AI tools to streamline design work without compromising quality.
• Experience collaborating with diverse stakeholders across Product, Engineering, Marketing, Content, and Research.
• Strong attention to design and visual detail.
• Knowledge of current design tools and software.
• A portfolio demonstrating design skills across a product life cycle from conception to release, including team context, thought processes, outcomes, and pivots.

In this role, you will

• Design frameworks and tools that enable consistent, personalized communications across Expedia Group brands.
• Support teams in creating, managing, and understanding customer communications.
• Create prototypes and AI-powered experiences for communication channels including in-app messages, push notifications, and emails.
• Own designs that help the Comms team deliver more proactive, relevant experiences while improving communication quality, scalability, and trust.

Team context

• The Product Team builds high-quality end-to-end experiences for travelers, partners, and Expedia Group.
• The Comms team develops foundational capabilities that help Expedia Group engage travelers and partners with the right message, at the right time, through the right channel.

Preferred qualifications

• Experience working across multiple devices, webviews, and browsers.
• Experience designing for human diversity, including internationalization, localization, and accessibility.
• Experience designing for agentic platforms and tools.
• Experience working on strategic partnerships.
• Experience presenting to executive audiences.

Location

• Seattle HQ (onsite)

Compensation

• USD 137,500 - 192,500 per year (Seattle)
• Potential pay increase up to $220,000.00 (top of the range) based on ongoing, demonstrated, and sustained performance

Benefits

• Medical/dental/vision
• Paid time off
• Employee Assistance Program
• Wellness & travel reimbursement
• Travel discounts
• International Airlines Travel Agent (IATAN) membership

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, submit a request at: https://expedia.service-now.com/askeg?id=job_accommodation.

Important notice

• Employment opportunities and job offers at Expedia Group come from Expedia Group’s Talent Acquisition and hiring teams.
• Never share sensitive personal information unless you are confident of the recipient.
• Expedia Group does not extend job offers via email or messaging tools to individuals with whom there has not been prior contact.
• Email domain: @expediagroup.com.
• Official place to find and apply for roles: https://careers.expediagroup.com/jobs/.

Equal opportunity

• Expedia is committed to creating an inclusive work environment with a diverse workforce.
• This employer participates in E-Verify.
• The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.