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Job Description

Arrive Logistics is hiring a mid-level Product Designer to shape UX for a proprietary transportation management platform used daily by reps and operations teams.

Responsibilities

  • Own and contribute designs for features and flows within your sprint team’s area, from early framing through shipped UI
  • Collaborate with your product manager and engineers to define requirements, explore solutions, and iterate quickly from feedback
  • Use problem discovery and user research to clarify problems before moving into solutions
  • Spend real time with onsite users who provide direct, candid feedback, and turn learnings into actionable design decisions
  • Conduct and synthesize lightweight research (interviews, usability tests, feedback sessions, and problem discovery)
  • Create wireframes, prototypes, and high-fidelity mockups in Figma, Miro, and similar tools
  • Contribute components and patterns to the design system and help keep work consistent with it
  • Present designs and the rationale clearly to the team and stakeholders
  • Participate in critique across the wider design team, giving and receiving feedback

Requirements

  • 3-5 years of experience as a product or UX designer, ideally on a B2B or SaaS product
  • A portfolio demonstrating thinking and decision-making, including alternatives considered and the reasons behind final choices
  • Strong Figma skills
  • Comfort working within an established design system and contributing back to it
  • Strong interaction design and usability fundamentals, especially for data-dense and workflow-heavy interfaces
  • Ability to communicate design decisions clearly to both technical and non-technical audiences
  • Experience working in an agile-like, sprint-based development environment
  • Experience using AI tools as part of your process, such as Figma Make or Claude, or tools you have found on your own
  • Bonus: experience designing for logistics, supply chain, or other complex operational tools

Technologies

  • Figma
  • Miro
  • Figma Make
  • Claude

Benefits

  • Comprehensive benefits package including medical, dental, vision, life, disability, and supplemental coverage
  • Matching 401(k) program
  • Employee Resource Groups and opportunities to build relationships across the company
  • Office-wide engagement activities, team events, and happy hours
  • Casual dress code
  • Work in Austin, TX with a convenient location close to the airport and downtown
  • Free onsite parking
  • Specialty drinks from the fully stocked coffee bar (Broker’s Brew)
  • Onsite gym
  • Free counseling sessions through the Employee Assistance Program
  • Company paid holidays, paid vacation time, and wellness days
  • 100% paid parental leave for new parents
  • Referral Program
  • Relocation assistance, including relocation packages if you are not local

How Arrive Works

  • Hybrid team model working alongside designers and partners in other offices
  • Clear ownership of work with regular critique and support from the wider design team
  • Preference for bringing a rough idea early rather than a polished one late

What You’ll Design

  • Proprietary transportation management software used by reps and operations teams to move freight every day
  • Dense screens and complex workflows where confusing states can create real cost for both the business and the user
  • Design focus areas including speed to completion, information hierarchy for high-density interfaces, and reducing friction in repeat tasks

Arrive Experience

  • Award-winning culture recognized as a top workplace by Inc., Fast Company, Fortune, and Top Workplaces, Great Place to Work
  • Employee-founded resource groups including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute, and Unidos

Recruitment Notice

  • Arrive Logistics adheres to strict recruitment practices
  • Candidates complete an interview process, and Arrive Logistics does not provide unsolicited job offers
  • If you have concerns about receiving a fraudulent offer, contact [email protected] for verification

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