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Job Description

thredUP Inc is hiring a Product Designer to support high impact, high visibility work across the core marketplace experience.

Responsibilities

  • Partner with product management to refine product strategy and project goals
  • Brainstorm ideas, define customer workflows, prototype interactions, and support research and launches
  • Own and deliver design work for product initiatives from insight to strategy to launch across native apps and mobile web
  • Conduct user research to identify user needs and pain points
  • Run usability testing, gather feedback, and use it to improve designs
  • Generate creative product ideas beyond established patterns
  • Collaborate with brand, content, and creative partners so the thredUP brand is reflected throughout the product experience
  • Work with engineering to implement meaningful, crafted user experiences
  • Partner with a team of product designers and UX researchers to improve internal processes and raise quality and innovation
  • Ship highly crafted, joyful experiences aligned with the mission of inspiring a new generation of consumers to think secondhand first

Requirements

  • 3-5 years of experience as a digital product designer shipping products on cross functional teams
  • A strong portfolio of shipped products demonstrating craftsmanship and user-centered, insights-driven design
  • Fluency with diagramming, wireframing, and prototyping tools such as Figma and AI native tools such as Claude Code
  • Experience prototyping in code and shipping code into production (ideally)
  • Experience designing across platforms with an understanding of technical constraints for web, iOS, and Android
  • Experience working solo or with user research teams on user testing, mixed methods research, and usability evaluations
  • Excellent communication and collaboration skills across teams and stakeholders
  • Exposure collaborating with business and data science stakeholders; ability to develop metrics that quantify design impact
  • Self-motivated, agile mindset; able to prioritize and manage trade-offs to meet deadlines
  • Growth mindset with a low-ego approach and interest in learning from the team
  • Curiosity and future thinking, including interest in emerging technology such as AI and how it can improve customer experience and workflows
  • Bachelor’s or Master’s degree in design, psychology, computer science, or a related field

Technologies

  • Figma
  • Claude Code

Compensation

  • USD 160,000 - 185,000 per year base pay
  • Base pay depends on skills, qualifications, experience, and location

Benefits

  • Opportunity to own shares of thredUp stock
  • Eligible for discretionary restricted stock unit awards
  • Discount when purchasing thredUp stock through voluntary participation in the Employee Stock Purchase Plan
  • Comprehensive medical & dental coverage
  • Vision
  • 401k
  • Life and disability insurance
  • 4-day work week with Fridays off
  • Hybrid work environment: 3 days in the office and 1 day remote each week
  • Competitive salary leveraging market data
  • Employee stock purchase plan
  • Flexible PTO plus 13 company holidays
  • Paid Sabbatical after 3 years of full time employment
  • Generous paid parental leave for new mothers and fathers
  • Core Values: Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes, Seeking the Truth

Location & Work Model

  • Oakland, CA (hybrid)
  • 3 days in office, 1 day remote each week

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