Principal Product Designer, AI & Innovation

Gen Digital Inc. is hiring a Principal Product Designer to lead end-to-end design for AI & Innovation initiatives, onsite in Mountain View, CA.

Responsibilities

• Lead end-to-end product design for high-impact initiatives across the AI & Innovation portfolio, from framing and concept through launch, learning, and iteration, stepping into direct ownership when needed.
• Design intuitive, trustworthy experiences for AI-powered browsers, agentic apps, and other emerging products, including navigation, agent behavior, conversational flows, onboarding, and key moments when AI takes action for users.
• Establish reusable product patterns, principles, and a shared design language across the portfolio to accelerate learning from one product to the next.
• Bring clarity to ambiguous problems using strong framing, low-fidelity concepts, prototypes, and experiments to build shared understanding and enable fast learning.
• Partner with product, engineering, research, and business stakeholders to translate complex opportunities into clear, polished, production-ready experiences.
• Collaborate with marketing and customer experience partners on launch experiences and customer-facing touchpoints across the portfolio.
• Use AI-assisted design tools and generative prototyping to increase design velocity, explore more possibilities, and help the team learn faster.
• Maintain consistency with Gen’s design system while evolving patterns for browser, agentic, and AI-first interactions across multiple surfaces.
• Validate decisions and improve experiences using research, usability testing, product data, and direct customer insight for diverse consumer audiences.
• Set a high bar for design quality by clearly communicating rationale, tradeoffs, and decisions, and providing thoughtful feedback that helps designers and partners do their best work.

Requirements

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field (equivalent practical experience considered).
• 7+ years of experience in product and UX design, with a track record shipping high-quality consumer web or software products; experience with browsers, AI-powered, conversational, or agentic experiences is a strong plus.
• Advanced end-to-end product design capability across strategy, UX, interaction, visual design, and prototyping, with a portfolio showing shipped consumer products and meaningful product impact.
• Advanced proficiency in Figma and modern design or prototyping tools, plus curiosity and fluency with AI-assisted design tools and workflows.
• Experience designing clear, trustworthy, human-centered interactions for AI, automation, permissions, or systems that act on a user’s behalf.
• Ability to work within and evolve a mature design system across products and surfaces, with judgment on when a new pattern or approach is needed.
• Comfort in fast-moving, ambiguous environments, making sound decisions across concurrent initiatives while shifting between deep ownership and portfolio-level support.
• Strong collaboration, facilitation, and communication skills, able to influence product direction and align senior cross-functional partners.
• Senior, self-directed designer who can independently lead a complex product or initiative and also raise the quality and effectiveness of the broader design team.
• Passion for building trustworthy, human-centered AI experiences that are useful, understandable, and respectful of everyday consumers.
• Comfort with undefined problems and evolving priorities, including the reality that some promising work becomes learning rather than a shipped product.
• Generous design partner who shares context, mentors through craft and critique, and supports a culture of high standards, experimentation, and continuous learning.

Technologies

• Figma
• AI-assisted design tools
• Generative prototyping

Interview Process

• TA Call
• Portfolio Review
• Design Exercise / Live Design Session (Virtual)
• Final Interview – Hiring Manager (Virtual or face-to-face)

Compensation Range

• USD 200,000 - 240,000 per yearly

Location: Mountain View, CA (onsite)