Administrative and Personal Assistant

The Lowell Hotel is seeking an Administrative and Personal Assistant to support the creative director and the in-house design team in a fast-paced, creative setting. This onsite role in New York, NY helps keep renovation, VIP needs, and day-to-day office operations moving smoothly, while coordinating with departments, vendors, and internal stakeholders.

What you’ll do

• Communicate and coordinate with all hotel departments to support ongoing priorities.
• Assist with renovation projects, including updating hotel rooms.
• Arrange deliveries and installations of furniture with vendors, working in collaboration with interior designers.
• Manage purchase orders (PO), reconcile the company credit card, and update the PO log.
• Draft confidential correspondence for both personal and professional matters.
• Support interior designers preparing rooms for VIP guests and holiday decor.
• Prepare children’s, weddings, and VIP amenity gifts, and update product inventory lists.
• Assist with event planning tasks as needed.
• File and scan documents, answer the phone, and communicate the office weekly schedule.
• Support The Lowell Shop Shopify account by updating product quantities and preparing orders for customer shipment.
• Correspond with vendors regarding Centennial merchandise and designs.
• Assist with planning The Lowell Centennial 2027 by confirming products and schedules, and sending invite letters on behalf of the creative director.
• Update the offsite hotel storage inventory list.
• Support personal orders, house maintenance orders, and meeting scheduling; complete the weekly order of house refreshments.

Qualifications

• College degree required.
• Mature, professional, trustworthy, reliable, resourceful, patient, and able to anticipate upcoming needs, tasks, and issues.
• Creative approach with the ability to follow directions and make independent decisions.
• Excellent computer, internet, and typing skills, with familiarity in tools such as Word and Excel.
• A “no task is too small or too big” mindset.
• Knowledge and experience in film or design work is desirable but not required.
• AutoCAD, InDesign, and Photoshop experience is a plus, but not required.
• Spanish fluency is a plus, but not required.
• Comfort working across different projects daily, with a creative background.

Tools and technologies

• Word, Excel, Shopify, AutoCAD, InDesign, Photoshop

Physical requirements

• Ability to lift 25/50 pounds when required.
• Ability to respond quickly to sounds and hotel alarms.
• Ability to move safely over uneven terrain or in confined spaces.
• Ability to see and respond in a timely manner to dangerous situations.
• Ability to come to work in extreme weather.
• Ability to stand and conduct walk-throughs with vendors.

Compensation: USD 30–32 per hour. Location: New York, NY (onsite).

Note: The role requires confirmation of whether you can perform the job with or without reasonable accommodation.