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Job Description

Electrosoft is hiring a Web Designer to support federal customers through designing, developing, and maintaining web-based interfaces and digital experiences. This onsite role in Arlington, VA helps advance transformation and service experience initiatives by building responsive, accessible web experiences and keeping ColdFusion-based applications running smoothly.

What you’ll do

  • Design, develop, and maintain web-based interfaces and digital experiences that support Transformation Strategy, Enablement, and Service Experience initiatives.
  • Create responsive, user-friendly, and accessible pages, portals, dashboards, and microsites to strengthen customer and stakeholder engagement.
  • Support the design, maintenance, and enhancement of ColdFusion-based web applications and related supporting components.
  • Develop and maintain web content, landing pages, and user experiences within IPG Landing and related web environments.
  • Collaborate with business stakeholders, program teams, and technical personnel to gather requirements and translate business needs into effective web solutions.
  • Support web design and content management activities for IST, SIA, Trip Tracker, and related enterprise applications.
  • Design wireframes, mockups, prototypes, and page layouts aligned with branding, usability, and accessibility standards.
  • Build and maintain front-end components using HTML, CSS, JavaScript, and related web technologies.
  • Ensure compliance with Section 508 accessibility requirements and industry best practices.
  • Perform website testing, support user acceptance activities, and troubleshoot web defects and usability concerns.
  • Monitor website functionality, performance, and user experience metrics, then recommend enhancements.
  • Partner with developers, system administrators, and content owners to implement new web features, support content updates, and assist with modernization efforts.
  • Support deployment, release management, and production support activities.
  • Create and maintain technical documentation, design standards, style guides, and user support materials.
  • Join project planning meetings, status reviews, and stakeholder working sessions to support continuous improvement in usability, accessibility, performance, and customer satisfaction.

What you bring

  • Bachelor’s degree in Web Design, Graphic Design, Computer Science, Information Technology, Information Systems, Information Systems, Communications, or a related discipline.
  • Minimum 4 years of experience supporting IT programs, systems, websites, or web-based applications.
  • Experience designing, developing, and maintaining websites and web applications.
  • Working knowledge of Adobe ColdFusion and supporting web application environments.
  • Experience supporting IPG Landing and/or IST, SIA, Trip Tracker, or similar platforms and services.
  • Proficiency with HTML, CSS, JavaScript, and responsive web design principles.
  • Experience creating wireframes, mockups, and user interface designs.
  • Knowledge of UX and UI design best practices.
  • Experience implementing Section 508 accessibility requirements and web accessibility standards.
  • Familiarity with content management systems and web publishing processes.
  • Strong analytical, organizational, and problem-solving skills, with excellent written and verbal communication.
  • Ability to work effectively with both technical and non-technical stakeholders.
  • U.S. Citizenship and ability to obtain the required clearance.

Technologies you’ll use

  • ColdFusion
  • HTML
  • CSS
  • JavaScript
  • Section 508
  • IPG Landing
  • IST
  • SIA
  • Trip Tracker

Preferred qualifications

  • Experience supporting Department of Homeland Security (DHS) and/or Cybersecurity and Infrastructure Security Agency (CISA) programs.
  • Experience with Adobe Creative Suite, Figma, Sketch, or similar design tools.
  • Familiarity with SharePoint, ServiceNow, Microsoft Power Platform, or related enterprise platforms.
  • Experience supporting customer experience (CX), digital transformation, or service modernization initiatives.
  • Knowledge of web analytics and reporting tools such as Google Analytics, Adobe Analytics, or equivalent platforms.
  • Experience supporting Agile development and content management processes.
  • Relevant certifications in Web Design, UX/UI Design, Accessibility, Adobe technologies, or related disciplines.

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