WEB DESIGNER

Knox County Government seeks a Web Designer to lead the design and creation of responsive, intuitive, accessible county-wide web interfaces. This role focuses on layout and visual design, front-end implementation, and coordinating with departmental stakeholders to ensure public information is accurate, clear, and mobile-friendly.

Key Responsibilities

• Collaborate with departments and subject-matter experts to understand user needs and develop clear, accessible, public-facing content and interfaces.
• Design responsive page layouts, landing pages, and templates from concept to completion, assisting development as needed or providing detailed specifications, assets, and component notes for implementation.
• Review and provide feedback on implemented work prior to release.
• Support the design of Knox County websites, including conceptual design, page structure, navigation, templates, components, and core functionality across desktop, tablet, and mobile devices.
• Apply UI/UX principles, responsive design, and information architecture to improve navigation and user experience across County sites, which may include web applications.
• Create, edit, format, and publish web content in alignment with County branding, accessibility, and communications standards.
• Proactively audit websites for outdated, inaccurate, broken, duplicate, or inaccessible content and address issues in a timely manner.
• Ensure web content and interfaces meet ADA and WCAG accessibility requirements, identifying and leading remediation efforts in coordination with departments and technical staff.
• Evaluate existing websites and recommend improvements to navigation, layout, functionality, performance, and user experience.
• Monitor analytics, search data, and performance metrics to identify opportunities to improve usability and site effectiveness.
• Stay current with web standards, accessibility requirements, design trends, and front-end development technologies.

Required Qualifications

• Education: Bachelor’s Degree.
• 3 years of demonstrated professional experience in enterprise web design, front-end development, UI/UX design, and website administration/content management for responsive, accessible websites and web applications.
• Bachelor’s degree in Computer Science, Information Technology, Web Development, Digital Media, Graphic Design, UX Design, Communications, Marketing, or a related field.
• May require obtaining and maintaining CJIS certification during employment with Knox County IT, including a favorable background check approved by the Tennessee Bureau of Investigation, security awareness training, and a signed TBI Release of Information Form Acknowledgment within the first six months of hire and biennially thereafter.
• Must possess and maintain a valid TN driver license.
• Successful completion of a background check.

Technologies

• HTML
• CSS
• JavaScript

Reporting Line

This position reports to the Web Systems Supervisor.

Knowledge and Skills

• Proficiency with HTML, CSS, JavaScript, and other web technologies.
• Experience with at least one enterprise-level content management system.
• Familiarity with web accessibility standards and practices, including ADA and WCAG.
• Excellent verbal and written communication skills.
• Proficient use of PCs, tablets, smartphones, and other electronic devices.
• Strong time management, customer service, interpersonal, problem-solving, organization, and negotiation skills.

Additional Job Functions and Working Conditions

• Respond to and report immediately if called upon by local, regional, or central office supervisors as part of a coordinated emergency response by the Knox County Mayor’s Office.
• Ensure regular, punctual attendance during scheduled work hours.
• Perform other duties as required.
• Physical demands are moderate, with ability to occasionally lift up to 50 lbs.
• Work is performed in an office setting.

Position Details

• Type: Internal & External
• Location: Information Technology (Knox County, TN onsite)
• Hourly rate: $34.20 to $36.67
• Posting start: 10/19/2026
• Posting end: 11/02/2026

Position Requirements Summary

Salary: USD 34 to 36 per hour. Minimum experience: 3 years. Education: Bachelor’s Degree.