Web Designer

Knox County Government is seeking a Web Designer to support its IT team with layout, visual design, and front-end implementation. This onsite role in Knoxville focuses on creating responsive, public-facing pages and components, while keeping accessibility and content accuracy aligned with county standards.

About the Role

In this position, you will design pages, templates, and components from concept through delivery, including guidance and detailed specifications for development or handoff. You will also coordinate with non-technical department staff so published information is clear, accurate, and accessible for the public.

What You’ll Do

• Partner with departments and subject-matter experts to understand user needs and build clear, accessible content and interfaces for public audiences.
• Create responsive page layouts, landing pages, templates, and components, assisting development through detailed specifications, assets, and component notes, then reviewing and providing feedback before release.
• Develop website design elements, including conceptual design, page structure, navigation, templates, components, and core functionality across desktop, tablet, and mobile.
• Apply UI/UX principles, responsive design, and information architecture to improve navigation and user experience across County sites, which may include web applications.
• Create, edit, format, and publish web content in line with branding, accessibility, and communications standards.
• Proactively audit websites for outdated, inaccurate, broken, duplicate, or inaccessible content, resolving issues in a timely manner.
• Ensure web content and interfaces meet ADA and WCAG accessibility requirements, identifying and leading remediation efforts in coordination with departments and technical staff.
• Evaluate existing websites and recommend improvements to navigation, layout, functionality, performance, and user experience.
• Monitor analytics, search data, and performance metrics to find opportunities to improve usability and site effectiveness.

What You Bring

• Minimum 3 years of related experience.
• Bachelor’s degree in information technology, computer science, or a related field (equivalent experience may be substituted).
• Comfort designing and creating modern web applications and websites, with the ability to develop UI/UX solutions.
• Strength in organizing work with attention to detail and communicating ideas clearly to individuals at different learning levels.
• Ability to resolve issues tactfully, and succeed independently and in team environments.
• Experience developing using modern web programming languages, technologies, and related skills.
• Ability to meet CJIS certification requirements during employment with Knox County IT, including a favorable background check approved by the Tennessee Bureau of Investigation.

Schedule and Location

• Job type: Full-time
• Work location: In person
• Location: Knoxville, TN (onsite), reliably commute or planning to relocate before starting (Knoxville, TN 37902 required)
• Schedule: 8 hour shift, 40.0 hours per week

Pay and Benefits

• Pay: $32.20 - $36.66 per hour (USD 32 - 36 per hourly)
• Benefits include: 401(k), 401(k) matching, AD&D insurance, bereavement leave, dental insurance, disability insurance, employee assistance program, family leave, flexible spending account, health insurance, health savings account, life insurance, paid holidays, paid sick time, paid time off, prescription drug insurance, retirement plan, vision insurance, parental leave, tuition reimbursement