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Job Description

Join Contact Government Services, LLC in Miami, FL for an onsite opportunity with a competitive salary range of USD 120,000 to 200,000 per year. This role supports a broad federal technical support initiative, placing you at the forefront of UX leadership, research, and collaboration with engineers and clients to deliver usable web and mobile interfaces. You will guide design strategy across multiple sites and applications for several clients in a fast paced environment.

Benefits

  • Health, Dental, and Vision insurance
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and observance of state and federal holidays

Responsibilities

  • Lead full scale UX design efforts, including research, blueprinting, and evaluating existing systems.
  • Coordinate planning, design, and implementation of multiple sites and applications across multiple clients in a fast paced environment.
  • Oversee all phases of user research and analysis to inform the creation of highly usable web pages, application interfaces, and other dynamic solutions.
  • Collaborate with federal practice engineers and federal clients to define, design, and implement innovative, beautiful, intuitive solutions for use by our federal customer and their stakeholders.
  • Create wireframes, storyboards, and site maps to effectively communicate interaction and design ideas for websites and applications.
  • Develop scalable design resources to aid in project collaboration and the expansion of ECS creative services.

Requirements

  • Bachelor's Degree
  • Must be able to obtain a Public Trust
  • Strong UX design experience
  • 10+ years combined professional design experience (UCD, UI/UX)
  • Strong online portfolio that showcases the candidate’s ability to make research-driven decisions in the design of responsive web and mobile applications
  • Results-oriented problem solver with high standards for quality, accuracy, attention to detail, and overall excellence
  • Expertise in user research methodologies, user centered design principles and frameworks, and user interface design standards
  • Advanced understanding of user personas, user flows, affinity mapping, and other research tools
  • Strong understanding of the life cycle process of website development (discovery, planning, design, requirements, coding, testing, and user testing and evaluation)
  • Experience evaluating existing systems and processes to identify UX issues and develop UX recommendations
  • Experience designing web and mobile applications that are compliant with 508 and USWDS standards
  • Experience prioritizing features while accounting for user goals and business requirements
  • Experience carrying designs from start to finish, from wireframes to delivery of final high-fidelity UI mockups
  • Experience establishing and maintaining rapid customer feedback loops to inform design at critical stages
  • Self-starter, motivated, confident and able to work independently as well as in a team environment
  • Success on projects designed from scratch as well as redesigns for established platforms or products
  • Experience mentoring/leading junior designers
  • Advanced coding knowledge (HTML, CSS, and JS)
  • Advanced proficiency in Adobe XD, InDesign, Illustrator, and Photoshop

Ideal qualifications

  • Excellent interpersonal and client focused skills interacting well with all levels of staff and partners with a positive and enthusiastic attitude
  • Experience using Agile methodology to manage projects
  • Experience creating and modifying data visualizations
  • Proficient in Microsoft Office Suite

Technologies

  • HTML
  • CSS
  • JS
  • Adobe XD
  • InDesign
  • Illustrator
  • Photoshop
  • US Web Design System (USWDS)

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