Product Designer I

ICON is hiring a UX/Product Designer I in Austin, TX to lead end-to-end UX for a core BuildOS product area.

Responsibilities

• Own end-to-end UX work for tools that connect users to ICON construction technology, from discovery research through design handoff
• Run customer interviews, map complex workflows, and translate findings into actionable design work
• Create wireframes, interaction flows, and interactive prototypes in Figma (or a similar tool)
• Test prototypes with real users and incorporate feedback through lightweight usability testing
• Build prototypes on a regular cadence and validate assumptions with target users
• Define data needs, integration points, and error states for the product experience
• Map user workflows and edge cases for complex, multi-step construction and design processes
• Design across different user types, including technical specialists and first-time operators with varying software fluency
• Run regular interviews with architects, engineers, and builders to uncover workflows, pain points, and unmet needs
• Document assumptions, evidence gaps, and research priorities for the product area
• Convert research into insights that influence the roadmap
• Partner with engineering to confirm technical feasibility before handoff
• Deliver developer-ready specs with annotated designs, acceptance criteria, and interaction details
• Work two or more sprints ahead of engineering so teams always have clear work to pick up
• Collaborate daily with engineers, product leadership, and cross-functional partners
• Present design choices in plain terms to engineers, leaders, and customers
• Align UX execution to company-wide Objectives and Key Results (OKRs) so experience improvements support bigger goals

Requirements

• 3+ years in UX design, product design, or a similar role
• Portfolio demonstrating end-to-end design work, including research through shipped product (not visual design only)
• Experience running user interviews and using qualitative research to drive design decisions
• Strong fluency in Figma (or similar) for wireframing, prototyping, and design systems
• Experience designing workflow-driven products with real constraints (not limited to consumer apps)
• Clear communication skills to explain design choices to engineers, leaders, and customers
• Comfort working through ambiguity, including defining the problem as well as solving it

Location and Reporting

• Onsite in Austin, TX
• Reports to the Director of Product

Preferred Qualifications

• Experience in construction technology, architecture, manufacturing, robotics, or another hardware-adjacent domain
• Familiarity with 3D visualization, CAD tools, or spatial design interfaces
• Experience writing product specs or PRDs alongside design work
• Background in Jobs-to-Be-Done, continuous discovery, or similar product research frameworks
• Experience with design systems and component-based design patterns