Product Designer

The Innovation Experience Design team seeks a Product Designer to help shape new products, services, capabilities, and ways of working across the Innovation lifecycle.

Responsibilities

• Collaborate with the Experience Lead, Product Experience Designer, Product, Technology, Enterprise Research, Content Design, architecture, and business partners to understand customer and employee pain points
• Clarify requirements, evaluate constraints, and co-create solutions with cross-functional stakeholders
• Convert research insights, experience strategies, hypotheses, and priority use cases into process flows, user flows, conceptual diagrams, journey maps, and wireframes
• Create low to high-fidelity prototypes, detailed interaction designs, and development-ready assets
• Use human-centered design through iterative cycles of design and research, including empathy studies, concept testing, and usability testing
• Refine experiences using customer feedback, analytics, and experiment results
• Apply State Farm experience architecture, design systems, brand standards, content principles, accessibility requirements, style guides, and pattern libraries to deliver consistent experiences
• Support exception requests or new patterns when appropriate
• Partner with Technology and architecture across feasibility assessment, acceptance, development, and delivery
• Communicate design intent, provide clear specifications, resolve implementation questions, and validate delivered experience quality
• Share design decisions through clear visual, written, and verbal storytelling to enable stakeholder alignment and informed feedback
• Work independently under general direction on complex experience architecture and detailed design assignments
• Serve as a resource to other designers and contribute to continuous improvement of Experience Design methods, tools, and practices

Requirements

• 3+ years of applicable experience in Product Design, User Experience Design, Interaction Design, Digital Graphic Design, Visual Design, or a related discipline
• Experience applying user experience and human-centered design processes to translate customer needs, research, and product direction into testable experiences
• Demonstrated ability creating and presenting user flows, journey maps, wireframes, prototypes, detailed interaction designs, and high-fidelity assets for web, mobile, or other digital form factors
• Intermediate to advanced proficiency in Figma, including components, variables, libraries, responsive layouts, and interactive prototyping; proficiency in FigJam and presentation tools
• Experience applying established design systems, interaction patterns, brand standards, accessibility requirements, content principles, and experience architecture
• Experience using qualitative research, usability findings, customer feedback, analytics, and product data to identify experience problems and prioritize improvements
• Strong communication, collaboration, and visual storytelling skills, including the ability to explain design decisions, incorporate feedback, work across disciplines, and manage multiple assignments independently
• A portfolio showing individual contribution across problem-solving, interaction design, prototyping, research-informed iteration, collaboration with Product and Technology, and linkage to customer or business outcomes

Preferred Experience

• Experience working in innovation, incubation, emerging technology, new product development, or enterprise experimentation
• Practical experience using artificial intelligence to support concept exploration, research synthesis, prototyping, design iteration, documentation, or workflow improvement
• Experience designing, prototyping, or evaluating AI-enabled products, agents, conversational experiences, or agentic workflows, including user controls, feedback, error recovery, transparency, evaluation criteria, and human oversight
• Familiarity with Visual Studio Code, OpenAI Codex, Claude Code, or comparable development and agentic coding tools for functional prototyping, workflow automation, and technical collaboration
• Experience supporting no code and coded proof of concept activities, with working knowledge of HTML, CSS, JSON, design tokens, component libraries, or related front end technologies
• Experience designing across multiple platforms or form factors and contributing to established design systems, reusable components, or emerging interaction patterns
• Experience in large, complex enterprise environments; State Farm Product Design or Experience Design experience is preferred

Technologies

• Figma
• FigJam
• Visual Studio Code
• OpenAI Codex
• Claude Code
• HTML
• CSS
• JSON
• design tokens

Compensation

• Potential starting salary range: $105,000 - $155,000 per yearly
• Potential yearly incentive pay up to 10% of base salary

Benefits

• Annual raise and bonus
• Health and wellbeing programs; State Farm pays most of healthcare premium
• Multiple healthcare plan options including a high deductible plan; 100% coverage for in-network preventative care
• Vision, dental, telemedicine, and 24/7 mental health professionals
• Educational benefits including industry training programs, tuition assistance, employee resource groups, and mentoring
• Fertility/IVF/adoption assistance; college coaching; national discount programs; interactive monthly financial workshops; free financial coaching
• Time off: initially up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days
• Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund
• 401(k) with company contributions of up to 7% of your salary
• Access to savings account or financing through State Farm Federal Credit Union

Location and Work Model

• Dunwoody, GA (hybrid)
• Other locations: Bloomington, IL; Richardson, TX; Tempe, AZ; Los Altos, CA
• Hybrid work arrangement: candidates are assigned to a facility and spend time working both in-office and from home

Additional Notes

• May support multiple innovation initiatives at different maturity stages and shift between assignments as concepts progress through experimentation
• May require limited travel via commercial transportation or driving a motor vehicle; weekends may be included
• Participation in company-approved educational programs may be expected as applicable for professional development
• Portfolio review required for candidates who advance to the interview phase, demonstrating individual contribution, design process, interaction decisions, prototyping approach, research and data usage, technical collaboration, iteration, and measurable customer or business outcomes

Eligibility

• Applicants must be eligible to lawfully work in the U.S. immediately
• Employer will not sponsor applicants for U.S. work authorization (e.g., H-1B) for this opportunity

Job Type

• Full-time