Graphic Designer/Customer Service Representative

Minuteman Press Cranberry Township is hiring a Graphic Designer/Customer Service Representative to support clients with design, print-prep, and day-to-day customer coordination onsite.

Responsibilities

• Use design tools such as Adobe InDesign, Adobe Illustrator, and Adobe Photoshop to complete customer projects
• Layout and adjust projects based on customer requirements
• Prepare customer files for print production, including accuracy checks against work order/job specifications
• Review specifications from work orders and confirm client files are ready to produce jobs
• Develop and maintain client library files and organized file handling
• Learn and operate copiers/printers and complete finishing tasks, including cutting flyers and business cards, processing mailers, binding books, folding brochures, and padding notepads
• Provide customer service by assisting and consulting with clients in person, by phone, and via email
• Send customer proofs for approval and follow up on jobs with an Out to Proof status
• Maintain an orderly, organized work area

Requirements

• 2+ years experience with print layout (required)
• 2+ years experience with Adobe InDesign (required)
• Strong graphic and layout skills, with the ability to learn and grow with the company
• Ability to create new designs and concepts that meet customer needs
• Ability to correct supplied files to meet print requirements (for example: resizing and correcting bleed)
• Excellent people skills and communication skills; positive and friendly in person, over the phone, and via email
• Ability to work independently and multi-task while managing several client jobs at the same time
• Print or copy shop experience is preferred but not required
• Experience with print production, customer service, and real-world print design projects is preferred

Technologies

• Adobe InDesign
• Adobe Illustrator
• Adobe Photoshop

Compensation and Schedule

• $14.00 - $15.00 per hour
• 40.0 hours per week

Benefits

• Paid time off

Application

• Briefly explain your interest in the position and why you are our next team member.

Job Location

• In person
• Cranberry Township, PA