Graphic design / Customer Service Representative
Job Description
Join 10 10 LLC in a Norfolk, VA onsite role that combines customer service with graphic design work and print file preparation.
Responsibilities
- Answer incoming phone calls and support customers
- Manage customer emails and respond promptly
- Prepare customer quotes and follow up as needed
- Edit artwork for customer requests
- Create and review proofs
- Produce print-ready files
- Assist with production tasks when needed
Requirements
- Some graphic design experience
- Comfortable communicating with customers
- Familiarity with Canva, ChatGPT, Gemini, Adobe Illustrator, and other Adobe programs for editing artwork, preparing proofs, and creating print-ready files
- Willingness to learn and build familiarity with the tools used in the role
- Comfort using Microsoft Outlook for email management
- Ability to type accurately and efficiently
- Organized and flexible approach with follow-through to complete assigned tasks
- Proven reliability and a record of steady employment
Tools & Technologies
- Canva
- ChatGPT
- Gemini
- Adobe Illustrator
- Adobe programs
- Microsoft Outlook
Schedule
- Monday–Friday
- 8:30 a.m.–5:00 p.m.
Compensation
- USD 17–20 per hour
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Employee discounts
- Opportunities for advancement
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
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