Creative Director, Digital

Famehouse, a division of Universal Music Group, is seeking a Creative Director to lead Digital Creative Services in Los Angeles. In this onsite role, you will shape how artist merchandising and e-commerce experiences come to life, guiding brand expression, art direction, and UX/UI across storefronts, campaigns, and commerce ecosystems.

This position owns creative direction from early concept through launch, partnering with multidisciplinary teams to ensure artist brands translate into best-in-class digital storefronts and repeatable creative frameworks.

What you will do

• Own the overarching creative vision for artist stores, brand system implementation, and e-commerce experiences.
• Set and maintain a clear visual and experiential direction across UX/UI, digital design, content, and campaign touchpoints.
• Oversee the integration of brand identity, art direction, content, and UX to create seamless, engaging storefront experiences.
• Lead the creative development of artist stores, ensuring visual storytelling, navigation, and content align intuitively.
• Establish and evolve creative frameworks, design systems, and experience principles that scale across projects.
• Partner with insights and research teams to translate fan behavior, performance data, and learnings into creative strategy.
• Continuously refine creative approaches based on results, cultural trends, and emerging digital best practices.
• Serve as a trusted creative partner to labels, artists, managers, and internal stakeholders by communicating creative direction with clarity and confidence.
• Balance artist expression, brand integrity, UX best practices, and commercial objectives.
• Oversee projects from inception through launch, guiding multidisciplinary teams to deliver thoughtful, high-impact creative work across brand, usability, and commercial performance.

What you bring

• 5-7 years of experience in e-commerce digital creative direction.
• Deep experience in fashion e-commerce or music (either preferred).

Compensation

• Salary range: USD 96,660 to 150,000 per year

Benefits

• Comprehensive medical, dental, and vision coverage
• 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
• Flexible Paid Time Off (PTO) for exempt employees; 3 weeks PTO for non-exempt employees
• 2 weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays between Memorial Day and Labor Day
• Generous paid parental leave for every type of parent

Job category: Creative, Design & Production

Location: Los Angeles, CA (onsite)