AI Product Designer

Ford Motor Company is building AI-driven Insight and Analytics products, and this role sits at the center of turning complex requirements into usable, AI-native experiences. As a highly technical product designer, you will work across research, systems thinking, and hands-on prototyping to define what the future of insight looks like for data-rich workflows. This hybrid opportunity is based in Dearborn, MI.

What you’ll do

• Translate complex product requirements into intuitive product and service experiences across a suite of advanced analytics and AI-driven products.
• Collaborate with Product Managers to shape the roadmap, manage the design backlog, contribute UX and service design requirements to PRDs, and identify cross-team patterns, dependencies, handoffs, and failure points to support scalable decisions.
• Bring the user’s perspective throughout the product lifecycle, championing user needs across end-to-end delivery.
• Conduct hands-on generative and evaluative research using contextual inquiry, user interviews, and usability testing to uncover friction in complex data workflows and translate findings into AI feature requirements.
• Convert research into actionable artifacts including journey maps, service blueprints, personas, ecosystem maps, plus current-state and future-state workflows.
• Create user-centric flows and high-fidelity interactive prototypes for data-rich, AI-native environments, connecting digital touchpoints, handoffs, people, processes, policies, and backend systems into cohesive experiences.
• Use working knowledge of Python, AI agents, and modern LLM frameworks to design and prototype agent-enabled workflows, including recommendations, automation, model outputs, feedback loops, confidence indicators, approvals, exception handling, and human oversight.
• Partner with engineering, data science, and product management to bridge design intent with implementation using Model Context Protocols (MCPs) to connect users with AI agents and internal data sources.
• Partner with engineering to bring data to life, enabling users to interpret complex information and act on it.
• Design modular UI components and intuitive insights dashboards that help users interpret KPIs, interact dynamically with AI models, and take action.
• Translate complex AI concepts into clear, engaging visual narratives.
• Design and produce product demo videos, walkthroughs, and multimedia content to communicate design intent, user value, and product vision to technical and business stakeholders.
• Evangelize human-centered and service-centered design within agile teams and across connected product groups.
• Advocate for design decisions using research-backed insights, co-facilitate design thinking and service blueprinting sessions, and align stakeholders around shared outcomes, clear handoffs, and scalable service solutions.
• Balance Desirability (user needs), Viability (business objectives), and Feasibility (technical constraints).
• Partner with Analytics to evaluate design success and iterate using usage data, NPS, and direct customer feedback.
• Ensure designs integrate across the broader digital and operational ecosystem, creating consistent, context-aware experiences across personas, analytics tools, AI agents, workflows, and service touchpoints.

Collaboration and skill focus

This role expects a blend of end-to-end product design and strong technical fluency so you can connect design intent to agent-enabled workflows and model-backed experiences. You will partner closely with product managers, data scientists, AI engineers, and fellow designers to deliver AI-driven insight capabilities.

Requirements

• Bachelor’s degree or equivalent combination of relevant education and experience.
• 7+ years of experience in UX research, interaction design, service design, or product design for complex, data-heavy, enterprise, or B2B applications.
• 5+ years translating complex systems, workflows, and data into clear user experiences, including visual/UI design, data visualization, and interaction design.
• 3+ years service design capability, including experience mapping end-to-end journeys and creating service blueprints, plus connecting digital touchpoints, people, processes, policies, and backend systems.
• 3+ years demonstrated ability to work across ambiguous, multi-team ecosystems by mapping current-state and future-state workflows, identifying handoffs and failure points, and aligning stakeholders around scalable service solutions.
• 6 months+ of AI-native design experience, including designing workflows with copilots, AI agents, recommendations, automation, model outputs, feedback loops, confidence indicators, approvals, exception handling, and human oversight.

Technologies

• Python
• LLM frameworks
• Model Context Protocols (MCPs)
• AI agents
• Figma

Compensation and role details

• Job Type: Full time
• Work Type: Hybrid (Dearborn, MI; required four-day or more onsite presence each week)
• Salary: USD 99,600 - 192,900 per year (salary grade 7 or 8; final determination based on skills and experience)
• Relocation assistance: may be available for qualified candidates
• Visa sponsorship: not available
• Employment eligibility: candidates must be legally authorized to work in the United States (verification required at hire)
• Tag: #LI-Hybrid

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days
• Paid parental leave
• New parent ramp-up programs
• Subsidized back-up childcare
• Family building benefits including adoption and surrogacy expense reimbursement
• Fertility treatments
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• Generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and option to purchase additional vacation time